Tennis WarehouseReviews of tennis-warehouse.com

Realizo un pedido de unas zapatillas Adidas, y me llega la caja de las zapatillas Adidas con unas zapatillas dentro ASICS USADAS. Una VERDADERA VERGUENZA DE TIENDA. NADA FIABLE. JAMAS VOLVERE A COMPRAR AQUI.

My story is pretty similar to some others. Ordered three demo rackets because I need to replace mine, one of which had cracked. They said it would take a couple of weeks, but several weeks later, the rackets never arrived and they had no idea when they might ship. Cancelled the order. These are popular rackets, and they must have some in stock. If the demo program is losing money the way it's run, then change how you run it. Don't promise demos and then just never send them. Now I start league play next week and I only have one racket and no idea what I should buy. (I'm a string breaker so that's not going to work.)

Terrible service. You can't get any info on your order. I'm waiting quite a lot for mine, I can get any info and don't know when it will come and will it come at all.

if you want to lost money and patience, i suggest to buy in this website. Good Luck, worst service and delivery

Ordered my racket with stringing on 6/8/2023 was told that my credit card would not be charged until order as shipped. My card was charged on the very next day. I call their customer service line today(6/14/2023) and got a recording that says the best to get information on my order is with the online chat. Went to the web site to find out that the online chat option was greyed out. Called back and waited to speak to a rep and found out that as of today my racket still hasn't been strung yet. They advertise 2 Day shipping and then they hit you with a disclaimer that due to problems with UPS that their could be delays with your order. Just to review, I order my racket on 6/8, was charged on 6/9 and as of 6/14 it still hasn't been strung.

I was promised one day shipping. Shipping information wasn't given until the second day. Then it was rescheduled for the third day. On the third day the shipper complained they couldn't get through the security gate (there isn't any - it was just a lie to delay the shipment). Tennis Warehouse said it was probably lost and shipped out another. They said they've had a lot of trouble with that shipping company. Why do they continue to use them? They've lost me as a customer forever.

LAST TIME BUYING FROM TENNIS WEARHOUSE EUROPE!!!! I bought a pair of shoes from Tennis Wearhouse Europe and only after a month they where damaged quite bad. So I returned them back and few weeks latter I got an reply with message "not recognised as defective". I tried explaining with couple of (ping-pong) email but no chance, they don't even listen anymore, a total ignorance. Shoes are unwearable, unplayable only after a month and they don't care. try Amazon forget TWE ;(

Ordered a racquet. Went on a weekend trip. Came back. Order still in the status of "Waiting to be shipped" 6 days after it's placed. Call the next day. After several minutes of hemming and hawwing rep says that they are currently working on filling orders placed 17 days ago. But "not to worry, yours will definitely be sent out by this weekend at the latest!" This weekend comes. I receive the following email: "We are following up regarding your recent order with us. Our warehouse staff has concluded that an inventory error has occurred, and one or more items on your order are out of stock." Yes, apparently 10 days after I placed my order it is suddenly discovered that I ordered something that was not in stock. It's clear that their live, specific quantity-in-stock indicator on their site factors in items that have been purchased but not actually shipped yet. Or it's just completely fake. In either case, this company is trash and deserves to go out of business. I ordered the same racquet from Tennis Point (whose site looks even less polished than Tennis Warehouse's) and it the order was picked up by UPS today even though I placed my order late last night. After all this, they didn't even cancel my order; they had the audacity to mark it as a status of 'Waiting' and date of 'Uncertain'. Avoid this seller at all costs.