Kimpossible
Worst customer service EVER! Product not effective.
Their Tenikle Pro bracket does not fit any of my or my family's phones, even without the case. The suction cups only stick to a few surfaces, definitely not to commonly-used textured phone/tablet cases. If using the suction-cup method of mounting a device, the Tenikle is top-heavy and does not stay standing. The Tenikles are pretty stiff, so they are difficult to manipulate and deform easily. I have attempted to initiate a return about 5 times over nearly a month now, with NO RESPONSE from customer service to this day. My first attempt was within the 30-day window, but they rode it out... I'm hoping this is not so they can say it is a "late return." Their website for returns processing says I never ordered from them, but I have a receipt as proof. Total waste of money. I wish I checked these reviews before purchasing. DO NOT BUY!!
Response from tenikle.comMay 26, 2025
Hi Kimpossible, I’m really sorry you had such a tough time with your Tenikle Pro and getting in touch with us. We know how frustrating it is when a product doesn’t work as expected—especially with different phone cases—and when you can’t get the help you need. We’re actually working on new products to fix these compatibility issues, and your feedback is helping us get there. If you can, please email us your order info at [email protected] so we can sort this out for you. Thanks for sharing your experience—it helps us do better.



