tempramed.comReviews of tempramed.com

Response from tempramed.comJun 2, 2026

Thank you so much, Claude. We are truly grateful for your kind words and so happy to hear that your VIVI Caps are serving you for more than three years They are built to last for years. Living in Arizona and traveling with insulin makes temperature protection so important, and it means a lot to know that VIVI Cap has continued to support you and give you confidence. Thank you for trusting us and for sharing your experience.

Response from tempramed.comMay 20, 2026

HI Stephen, Thank you so much for your thoughtful review. We’re very glad to hear that your VIVI Caps are working well and helping protect your in-use insulin pens within the recommended temperature range. Regarding price, we completely understand your comment. VIVI Cap is a long-term protective device, not a disposable cooling pouch or a short-term accessory. When the cost is broken down over years and years of daily use, it becomes a very small daily investment for the peace of mind it provides, especially when protecting medication that is essential, sensitive, and often very expensive. Thank you again for trusting VIVI Cap and for sharing your experience.

Response from tempramed.comMay 20, 2026

We are very sorry for the frustration and inconvenience. You are absolutely right that this is not the experience you should have had. Unfortunately, international shipping is handled by third-party carriers, and from time to time, there are delays or delivery issues outside our direct control. We do understand that the responsibility to support you is ours, and we always do our best to make things right. As soon as we became aware of a problem with your shipment, we arranged for a replacement to be sent. I am confident that your order has been received and that you are now fully satisfied with your purchase. Thank you for bringing this to our attention.

Response from tempramed.comMay 20, 2026

Thank you so much for your kind words and for sharing your experience. We are very happy to hear that VIVI Cap has made a good first impression and that you appreciate its compact size and ability to help protect your insulin from temperature exposure. We also want to say that we truly take our hat off to you for your generosity and good intentions. Wanting to help others in your church who may also need this kind of protection is deeply meaningful, and we are honored that VIVI Cap may be part of that VIVI Cap is a long term protective solution and can last for years and years which is one of the reasons so many people see it as a smart investment for daily medication protection. Thank you again for your trust, your kindness, and your support. It means a great deal to us.