Tempo by Home ChefReviews of tempomeals.com

The meals are always bland, tasteless, and boring. The texture of the meal is off-putting. At least the customer service is good.

Tempo meals are very tasty and what we received was very fresh and not overcooked like Factor meals that have gray goopy vegetables. HOWEVER, their packaging is horrible. Some of the film sealed on the meals was open and not sealed. BUT worst of all was the temperature of the meals in the box. The only put one ice pack in the bottom of the box and then insulation that does not work because it doesn't seal in the cold. Top four meal were room temperature by the time I opened the box on 2 separate deliveries.

The meals are generally tasty but they do vary in the quality of ingredients. I'm specifically referring to the ground turkey and the level of tenderness of green vegetables. Chicken dishes are very good! Sauces are flavorful. Portion sizes are slightly small compared to another meal service I order from with comparable prices. The website is very easy to navigate and shipping is accurate and timely! Ingredients are clearly marked on each package. Tempo is a good option for meal delivery.

If I could give no stars, I would. To make a long story short, their customer service leaves a lot to be desired. I had a credit on my account for an expired meal they sent. I developed dietary issues and could no longer use this service. I asked for my credit to be refunded was told I disputed the charge, which I didn't, so they couldn't refund the credit. They also couldn't show proof where I disputed the charge. I asked for a meal to be sent to honor the credit , they wouldn't do that. They offered no alternative other than to tell me I have until July 17th to use the credit by ordering 4 meals that I can't eat for a credit for one meal. They obviously need the $13.89 more than I do. So in the long run they never made good on an expired meal I had to throw out! Stay away from this meal delivery service!

They are the worse and a scam. I only got on there website to review there meals and they automatically subscribe me for auto shipments without my authorization. They have sent me boxes of food which sat outside of my house for weeks as I have been out traveling. This is ridiculous a d They ar charging my credit card.

The absolute worst experience I have ever had.. almost two hours on tge phone to no resolve from thier ill trained staff. I have complained almost every other week abot the boring ingredients which just dont change. Im done spending my hard earned dollars on deaf ears. Im done and your company doesn’t seem to acknowledge that. Unless i get confirmation in the next 24 hours.. om going to the attorney geneneral and reporting this as fraud.. understand?

Customer service does not exist with the delivery aspect of the service. I am now editing my review from last week. After I canceled my plan with TEMPO, I did receive an e-mail from TEMPO that included a number to call. However, everything below was my experience when my meals were not delivered. I was supposed to get my delivery on Monday the 29th with the food in your warehouse on the 28th. You cannot ever talk with a live person but instead are stuck to AI or a person behind the texts- hard to know for sure. Today is the 31st and my " fresh" food is still in the warehouse. Customer NO service yesterday said it would be delivered today. Yet today customer NO service said, " when we find a driver" ! There has been no offer of even a token discount. I was told by text to keep tracking my order with a link I keep getting sent. NEWSFLASH - the link says my food is in your warehouse as of the 28th. This is the 2nd time the delivery has gone off the rails but by far the most egregious. I have eaten the meals for approx 8 months and would continue if I was important enough to call. I am now trying to cancel this weeks meal and just get a refund but once again you CANNOT talk with anyone regardless of the situation.

Food is great but boring. Pretty much just chicken. The 1 star is because in 6 orders I've received less than half my product. I order 16 meals to save money and they come in 2 boxes. Fed Ex has failed ALL deliveries. I've literally paid for one order and the rest have been a credit because I've had to throw out at least one box each order because they've been delivered late. Last order neither box ever arrived. I took off over a month before ordering again and again both boxes were over a day late being delivered. Food was warm and had to be thrown out again. I'm done. Feedback on the site repeatedly states on time delivery is a problem in various states. They are losing so much money in crediting spoiled product I don't know how they still function. They need another shipping service.