Customer
The heat cover was not of a good…
The heat cover was not of a good quality but the bottle by itself is so great.
TempercraftUSA is a division of the ProActive Sports Group, for over 29 years a leading supplier of golf accessories, gifts, awards and push carts. Our focus has been to provide quality products, at competitive prices with extraordinary customer service. The introduction of our Tempercraft line in the spring of 2015 exemplifies this strategy: quality products that will exceed your expectations; lifetime warranty against manufacturing and material defects; timely shipping - orders placed online before 3 pm Pacific time will ship the same day (customized orders excluded); free shipping on all orders; in house customization; great customer service - all packaged in great looking water bottles and growlers.TempercraftUSA is proud to be a member of the 1% for the Planet organization. 1% of our Tempercraft sales revenue will be donated to organizations working to improve the environment.
TempercraftUSA (tempercraftusa.com) has 201 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Customer
The heat cover was not of a good quality but the bottle by itself is so great.
Mark S.
starts out nice but the lid leaves a lot to be desired. the seal is very hard to clean, the large opening is nice but allows your drink to splash out and with no way to close it, if it falls over is going to spill. I do not recommend this to be used on the go, might be ok if just sitting at home our work.
Jessica M.
The product is genius if only the lid screwed on all the way so my coffee doesn't spill all over me between the bottle and the lid. I tried to tighten the lid more but it still gives me the same problem.
Response from TempercraftUSAOct 24, 2016
Hi Jessica, Thanks for the comment, and we are sorry you are having a problem with the hot lid. Please send us your address to [email protected] and we will send out a replacement lid. Sorry for the inconvenience. Regards, Team Tempercraft
charburger
lid seal gets vacuumed to bottle, is hard to remove.
Response from TempercraftUSAApr 2, 2016
Thank you for your comment. In looking up your order, the lid you are referring to is the stainless steel lid. Are you using it with a Tempercraft beer growler? If that is the case, at times the carbonation from the beer creates pressure on the lid making it difficult to remove. Have you tried using our ez pour lid? The smaller top on the pour spout is easier to open. Tell me a little more about what is going on, and we will work to resolve this for you.