Placing an order with Telyrx was very easy. The price of the product I ordered was excellent. My order arrived just a few days later. I was very happy with the whole process and plan on using Telyrx again. Thank you!
FM
Francesca M.
We love the products
We love the products, we are set for Easter now. The quality of the chocolate is much better than US chocolate. Thank you!
20
2020eyes
Tried to reorder a prescription
Tried to reorder a prescription, it is valid for 1 year. Paid $20 for the first consultation fee. I wanted to reorder the same prescription, and they won't refill unless I pay another $20 for the doctor to allow the refill. Nowhere on the initial order and questionnaire do they tell you this. The service representative said it is under FAQ. Bad bait and switch.
Response from TelyRxJul 11, 2025
Good afternoon,
Thank you for taking the time to share your thoughts- we’re sorry to hear about the confusion and frustration regarding your refill request. Our Customer Experience Team is always happy to answer any questions or concerns you may have and sincerely apologize if our answer was not thorough enough.
While prescriptions are valid for a year from the written date, the number of refills that are issued with a prescription, if any, are under the discretion of the doctor who issued the prescription. We pride ourselves on being a convenient and compliant way to get the medications you need. Although we understand patients may not want an additional doctor consultation, the law requires that we have a valid prescription. Many prescriptions we receive are issued with refills, but it depends on the doctor, the medication, and the individual patient.
We sincerely appreciate your input- transparency is important to us, and your feedback helps us improve. Please feel free to contact our Support Team at 800-878-1660 with any other concerns you may have, we'd be happy to hear from you.
JB
Jillian B.
Good to work with
Good to work with. Always have my meds
JS
Jeff S.
Great experience
Great experience. Fast delivery of what I was expecting to get not a substitute. Will definitely be using again.
CT
Carl T.
Great I appreciate how great you were
Great I appreciate how great you were
TA
Tami
Response was fast
Response was fast. Shipping was quick, and the product was high quality. Thanks so much!
CU
customer
The experience was great
The experience was great. It was an easy process and very efficient.