Crystal J.
Billed my card and I did mot request refill
Billed my card, removed money from my account and sent a refill I didn’t meed yet.
Response from TelyRxJun 4, 2026
Hi Crystal, We apologize for the technical issue you experienced on the website with an automatic refill being authorized. Your order was scheduled to run every 90 days, and at this time we have paused your active refill. Please note that you are able to change the status of your auto refill as well as reschedule it for a later date on the patient portal. We appreciate your patience and understanding while we work through our growing pains and look forward to serving you in the near future. If there is anything else we can assist you with, please do not hesitate to contact us at 1-800-878-1660 Yours in Wellness, The Tely team.



