Aaron G.
Three days just to log in on a new laptop and still not resolved
**Three days just to log in on a new laptop and still not resolved** I’ve spent three days trying to log into my Wirecast account on a new laptop and I’m still locked out. The AI support chatbot keeps telling me to reset a licence key I don’t have. I’ve reset my password, but that hasn’t resolved the account restriction. I even purchased a second seat in an attempt to get it working, despite only needing one, and that didn’t help either. For a $70 subscription, I expected much better customer support. A basic login issue has turned into days of frustration, unnecessary expense and going around in circles. I’m still waiting for someone to restore my access and refund the additional seat. All I wanted was to use the software I’m paying for on a different laptop