Telestial Inc.Reviews of telestial.com

I decided to get a Telestial SIM card after researching many companies offering service. Telestial seemed like the best. I ordered with 3day delivery and it arrived in time. Installation instructions were good and set was smooth. Sent a test message and all is well. Looking forward to staying connected during upcoming trip. Thanks Telestial!

Shipping was fast and the SIM card made it in plenty of time prior to my departure to Europe. I appreciate the service. Telestial seems like a legit company and makes a good product. I like the idea of being able to use my existing phone with a new SIM card rather than purchasing a phone I am not used to that can work overseas. Lots of good info in the user's manual.

Just received my SIM card in the mail. I've called customer service already and no matter how many questions they are very accommodating to explain EVERYTHING! They really give you the extra reminders when to activate, which way to call is least expensive for everyone, and how to pick out plans. Going to a foreign country can be challenging enough, but being equipped with enough data on my phone - I shouldn't have any glitches. They are available 24 hours a day and I've never had a single person that I didn't understand their accent......because there wasn't one! If your looking to simplify and use your own phone, do with Telestial. It seems to me that I did pick out a winning company for making my trip better!

Just got mine a couple of weeks ago. Work fine here in the US. Travelling to Europe next week. Hopefully wouldn't have any issues.

Fast service and my sim card arrived within three days of ordering. The set-up was easy and will soon find out how well it works in two days when I travel to the U.S yet I have no doubts about the sim as the company assured me that there will be no issues using the sim card whilst abroad. Only rating four stars as I have not yet used the sim card. Will write another review once I have used the sim card. So far so good so and would use again.

I've had mostly good experiences with Telestial. I've been traveling with their SIM cards now for about five years. I've been to France, Kenya, Haiti, Canada, Ghana, Ireland, United Kingdom, Switzerland, the Netherlands, and Mexico. I've found each one of my trips boils down to one question: do I buy a SIM card locally (in-country) or do I hit the ground with a working phone? You have to answer for yourself. So here's the positive: Telestial is great if you need a working phone when you hit the ground. Their SIM cards ship fast, the directions are easy enough to follow, and their recharge options are straightforward. I LOVE no hidden fees. You are charged per minute, and depending on the SIM you purchase, there is a connection fee. If you are going on a multiple country vacation, or on a cruise, or even need a phone for 24 hours in a layover country (Europe traveling to Africa or Asia) then these SIMS are the best as far as I'm concerned. The negative: the rates on the SIM cards are still higher than buying a local SIM card. Also, I don't like that the more expensive SIM cards are represented as having cheaper calls. I'm headed to Haiti as I write this, and the One-Rate SIM card has cheaper per minute rates than the "Explorer" SIM even though the Explorer SIM is more expensive and marketed as having cheaper calls. Do your research on the country you're traveling to and figure out your local options. Sometimes you can buy a country specific SIM before you leave (Telestial's India SIM for example). So the negative, put simply, is that Telestial heavily markets their main three SIM cards when they offer more than that. Do the research and figure out which SIM is best--don't pay attention to their marketing of each card. Use the "Rate Finder" and figure out which one has the cheapest costs for your use. As a company Telestial has been a breeze to order from. I've never been overcharged and the process of recharging is intuitive, in my opinion. If Telestial is the best option for your SIM, then purchase with confidence knowing they will deliver. I didn't give them five stars as they have always been great, but never awesome. They are getting there though. They have come a long way with customer service, online ordering, and ease of use in the past five years. If they keep up the good work I have no doubt they will be one of the biggest, simplest, and cheapest options for international SIMS. Oh, and last piece of advice, if you have to buy one of their phones but finding unlocked phones is easy too. Shop around first.

Found it very easy to get through to customer service when I had questions during activation. Agents were knowledgeable and helpful. Wish more info would have been included in the printed instructions - such as turn off imessages if you have a iphone and turn off cellular data until you are ready to use the card for data. First day I activated, US numbers weren't working, Hope this doesn't happen while we are in Europe. Also, the US phone number given me by text was incorrect and I had to contact customer service to get the correct number. Four stars so far. Will update after I return from Europe.

activated without any problem. Text sent to me immediately after activation. Needs to be tested in other countries.