TelephoneGhana.com Reviews | Read Customer Reviews of telephoneghana.com

TelephoneGhana.com Reviews | Read Customer Reviews of telephoneghana.com

TelephoneGhana.com reviews

Showing 5 reviews with 3 stars · Clear filters

leola C.
Apr 25, 2022
It is too expensive and will switch to other
It is too expensive, will switch to other once.
Response from TelephoneGhana.comApr 27, 2022
Hello, Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Please follow our Facebook page to find out when such offers are available. For the best value for money, you can choose a Monthly Plan which will offer you a lower rate/min. Ghana 75 offers 75 minutes to landlines and mobiles in Ghana for $14.99/month (20¢/min), while Ghana 175 offers 175 minutes to any number in Ghana for $29.99/month (only 17.1¢/min). Your TelephoneGhana team
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Dechi F.
Dec 17, 2021
You are doing a great job
You are doing a great job
Response from TelephoneGhana.comDec 17, 2021
Hello, Thank you for your review! However, your rating seems to contradict your comment. 3 stars mean you are having some problems with our service. Did you perhaps mean to give 5 stars? Your TelephoneGhana team
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Steven C J.
May 11, 2020
Phone Survey
This was the second time I think I used Telephone Ghana. First time the service was quick and great, the second time was rather poor, my friend did not get her credits until I wrote a letter to the company. I had paid but no credits. After my contact I guess they provided the credits. I have not spoken to her yet to find out.
Response from TelephoneGhana.comMay 11, 2020
Hello, AirtelTigo Ghana have confirmed that your order has been successfully processed and the credit has been added to the phone number you chose. Orders can sometimes be processed with a delay if the operator receives a high number of requests at the same time or if it is experiencing technical difficulties. We apologize for the inconvenience! Your TelephoneGhana team
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Sol
Mar 26, 2020
Average because of the pricing which is…
Average because of the pricing which is exorbitant in comparison to similar service being offered by other companies
Response from TelephoneGhana.comMar 27, 2020
Hello, We have great news for you! Because you've placed many orders on our website in the past, you now have 2,670 Thank You points in your account, that can be converted into $26.70 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Your TelephoneGhana team
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kwaku O.
Dec 31, 2019
Ur currency 💱 exchange is very low…
Ur currency 💱 exchange is very low otherwise I would have given 5 stars ✨
Response from TelephoneGhana.comJan 3, 2020
Hello, The exchange rate is not the same as in the case of currency exchange, because you are buying a product and you are not acquiring it directly from the original provider, so the cost for it will be higher. That's because the transaction involves several currency exchanges and transfers between different companies and business entities located in different countries. The advantage is that you can get the recharge done fast and easy from your home. Your TelephoneGhana team
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