TelephoneGhana.com Reviews | Read Customer Reviews of telephoneghana.com

TelephoneGhana.com Reviews | Read Customer Reviews of telephoneghana.com

TelephoneGhana.com reviews

Showing 8 reviews with 1 star · Clear filters

Joseph W.
Feb 2, 2026
Terrible cs
I kept trying to recharge mtn and everytime it says pending then disappears no credit or data sent then I email them and they say my account was suspended because of internal verification systems? Im ending my auto top up and never using their site again. CASE NUMBER:18334896 UNLESS U WANT TO GET SCAMMED I WOULD NEVER RECOMMEND THIS
Response from TelephoneGhana.comFeb 3, 2026
Hello, In order to be able to assist you, we need to find your account in our system. Can you please provide us your account details? Your TelephoneGhana team
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Osayi A.
Jul 5, 2024
Telegram customer call
I want to get a number I can send to telegram to receive confirmation code am in Ghana Africa,thanks 🙏
Response from TelephoneGhana.comJul 8, 2024
Dear customer, Unfortunately we do not provide this type of service. We encourage you to use a eSIM/SIM service that allows you to receive SMS while in Ghana. Thank you for your understanding!
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Andy
Jun 30, 2020
Scammers
Scammers. Paid money and phone credit never arrived.
Response from TelephoneGhana.comJul 2, 2020
Hello, Kindly check the order information you received from our company. The indicated order information belongs to a purchase made in July 2019 and has a successful status (even a reference number has been provided to prove that the amount has been credited to the number you have selected). Your TelephoneGhana team
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JOSE
Apr 27, 2020
Because my friend having no data…
Because my friend having no data connections and you guys refuse to get my refund
Response from TelephoneGhana.comApr 28, 2020
Hello, We checked our system and the recharge you are indicating is successful, therefore we will not be able to cancel it since the amount was sent to the operator as requested. Please note that refunds are not possible if incorrect information is entered and the order is successfully processed. Your TelephoneGhana team
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carl B.
Dec 29, 2019
I placed a order at 1300 hrs today and…
I placed a order at 1300 hrs today and it Is still pending I have emailed 3 times on status with no response.
Response from TelephoneGhana.comJan 3, 2020
Hello, As our Customer Service agents informed you via email and over the phone, the order you're referring to was successfully processed and here is the reference number for it: 2019122720013279503807669. Your TelephoneGhana team
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Priscilla O.
Oct 9, 2019
You guys never answer emails nor refund…
You guys never answer emails nor refund money
Response from TelephoneGhana.comOct 18, 2019
Hello, One of our Customer Support agents did get back to you about your latest Mobile Recharge order that couldn't be processed (order 1226810, placed on Aug 21). The order was canceled and you were not charged for it. If you have any other issues/questions, please contact our Customer Service team, they are available 24/7. We also have great news for you! Because you've placed many orders on our website in the past, you now have 2,171 Thank You points in your account, that can be converted into $21.71 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Your TelephoneGhana team
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Octavio F.
Apr 26, 2019
You stole my money
You stole my money, I made a charge, but never arrived to the destinatari, but however You charge my mone on my card. You are a thieves and You never take a phone call to could make a complaint, that was the last time I use Your service. SOB.
Response from TelephoneGhana.comMay 2, 2019
Hello Octavio! Checking your account we can see that both orders placed this year using our service were successfully processed and the credit was sent to the numbers you chose. It is possible that the recharged number had an active subscription which was charged right after the credit was added or that the beneficiary did not receive the SMS notification. For more details, we kindly ask you to contact the operator to which the number belongs. Unfortunately, we couldn't find any attempt from you trying to contact our Support Team. For any questions, we are available 24/7! TelephoneGhana.com
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IGNATIUS D.
Mar 9, 2019
It because anytime I send credit the…
It because anytime I send credit the other party is not able to receive it . This happens several times.
Response from TelephoneGhana.comMar 12, 2019
Dear Ignatius, We are sorry for the issues you have experienced while trying to send credit. Please note that these issues are caused on the destination operator's side and we have no control over them. Also, we noticed that you have a total of 4,889 Thank You Points accumulated in your account, that you can convert into $48 Voice Credit. Thank you for being with us! TelephoneGhana.com
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