Tekashi StreetwearReviews of tekashi.com

I thought this was a scam site. I was wrong. After waiting 3 months for my package it finally arrived. However I only new it arrived once I emailed them. My correspondent of the other side of the email. Explained that there has been a change in management and will do their best to make sure the product got to me or if not. The full amount spent on the produced as store credit. This site is can be trusted, but the lack of communication when the product is in transit. Can be off putting.

The most recent experience I've had with the new management has been above and beyond fantastic. I had an item that got lost somewhere in transit and after contacting customer support they were able to resolve the issue immediately and made my experience very positive. Thank-you again!

Ordered two items, one for me and one for my daughter. Originally there was a small delay with the orders (these things happen), but when I contacted support, they did everything they could to rectify the situation. They immediately took ownership of the problem, ensured I had accurate tracking numbers for the items and replied promptly to any query I had or question I asked. The items were then received very promptly, and I am delighted with them. Customer care is important to me, and I have to say, it was first class. I would definitely order from them again.

The new management is great! They gave me a gift card to use for my lost order, and my new order came in within weeks.

Order never arrived. I attempt to contact through Facebook and Instagram as well as email multiple times. SCAM Update 22/02/21: Attempted to contact the new management team and I did get a response with an offer refund in form of a gift card. I had placed the new order and waiting on the product to be delivered. Will continue to update once received. I'd like to thanks the new team for prompt responses anyway.

Horrible customer service. Tried to get something returned and they were completely incompetent and unresponsive.

Update 2/18/2021: Tekashi saw my review and commented this week. I contacted them yesterday three times, they responded quickly three times and sent me a gift card with the amount of the original (now lost) order plus a little extra for my troubles. They stated they have undergone management changes and are trying to right the wrongs. I was impressed with the attitude conveyed in the emails and the prompt responses. I placed an order moments ago. I will update this review and star rating after I receive my shirt. So far I’m happy with the current actions of Tekashi. Previously: Ordered a shirt 1/1/2020. Received an email that it was shipped 1/21/2020. I keep asking, They were very responsive though, responding within days but I keep getting emails saying “I’ll look into this.” Fortunately I did not spend as much as other complaints state. Don’t bother buying from here.

I ordered 179$ worth of items and only recieved part of my order and one of the items was horribly sized. I emailed them to dispute and under the new management they were very quick and kind about fixing my problem. Customer service reached out and gave me a credit and discount for shipping problems and I've since then reordered my things with proper tracking numbers! Everything else I bought is fantastic and well made, make sure to check the sizing charts they provide!