TeikametricsReviews of teikametrics.com

I gave Teikametrics a fair shot. Their marketing promises AI-powered Amazon PPC optimization. The reality? Overhyped features that underdelivered and billing practices that felt predatory. After I cancelled my subscription, Teikametrics continued charging my credit card. When I asked for the date I cancelled, nobody could tell me. Their support is entirely run by bots. No humans. No phone number. No way to resolve billing disputes. What they do not tell you before you sign up. Even after cancellation, Teikametrics charges 3 percent of your ad spend if it exceeds 10k monthly. The only way to stop this is to completely disconnect your Amazon account from their platform. They do not explain this during cancellation. The features themselves were disappointing. The AI bidding did not outperform what I could do manually. The interface was clunky. The reporting was basic. Nothing justified the cost or the risk of their billing traps. I felt trapped. Their terms of service are written to protect them, not you. When something goes wrong, you have no recourse. Just a chatbot repeating useless answers. If you are reading this before signing up, please learn from my mistake. There are other Amazon PPC tools with transparent billing and actual human support. Teikametrics is not worth the risk.

The software seems okay. It's really hard to guess how it performs compared to their many competitors. It certainly saves me time in finding keywords to add or negate. Unfortunately, the ad performance has gone downhill suddenly. I can't prove whether that's because of software changes on their end or that many of our campaigns that worked for months suddenly all happened to go bad at once. Mostly I'm here to complain about their trash AI bot customer service. Asking basic questions about the system generates very long answers full of inconsistencies. Demanding a human to answer instead ALSO gives you AI generated answers, but signed by a human who pretends to have written them. I'm not a luddite. I get the appeal of automating customer service. But I'm here to tell you your chat bots are not nearly as good as you seem to think they are. Particularly, calling out their AI slop they respond with AN AI GENERATED lying response claiming they personally wrote the responses. Stop lying bro, it's not cool.