TeforsReviews of tefors.com

Update: so now Tefors is trying to remove my review first by making a claim that they need more info to "help me", as if they can be of any help years later otherwise the review will be removed by Trust pilot policy. After I updated my info so the review was not taken down they then emailed me with an attempt to bribe me to remove my review by giving me an discount on their new bag. "I am X, the new Project Manager of Tefors I am personally contacting you as I know that you have been waiting for a long time and I want to make sure that we find a solution to your situation. Ultimatum has been our 8th successful campaign and overall I must admit that we have done a great job, but we must also be transparent with you and admit that we did not do a great job in fulfilling your particular reward/ order. We are sorry about this. The good news is that I am 100% committed to finding a way to make up for our lack of communication this whole time and I will do everything I can to find a solution that you will be content with. Please briefly describe the problem and I make sure to solve it for our future clients as well. As the Ultimatum is our best bag yet and also our most funded campaign ever, I would like to offer you a 65% discount on it. We are a small business and mistakes happen, but I want to make sure that your perception of our brand is the right one. It would really help us if you would like to edit/delete your Trustpilot review. Please let me know if you have any questions regarding this, as I am now here and happy to solve this issue together." End of update. Backed the project for their Flex 2 shoes in 2021 that had expected delivery summer 2021. Now sure Covid put some snags in a lot of things but here we are now October 2022 no shoes sent, their customer support stopped replying to my emails in June 2022. No replies for other backers on their very successful kickstarter that are also being completely ignored. Long story short, the business practice of this company is utter garbage, they are either utterly incompetent being unable to fulfill their promises and over promising or they are just pain scammers.

I put my order at the start of December and still waiting. There is no communication. When I write I’m told to be patient. Awful customer service and frankly unacceptable - I was told I would get my order in February. DO NOT buy from Tefors

WORST COMPANY EVER.....DOESNT RETURN EMAILS, ordered Aug last year and wont even tell me when its due....if i dont hear from them, im having them shut down as a scam. I ordered from your webiste directly, which mind you says that EVERYTHING IS IN STOCK. Your a joke.

Ordered expensive shoes from them over a year ago and they have never arrived.

I have ordered the La Marque pen from them Jun 2021. I have received the confirmation about my order and then haven't heard from them in alost 3 months. I wrote to them 4 times, without any answer. On Sep 20th, 2021 I get a first-ever reply that says shortly something like this: 'sorry we are having your pen sent to engraving and it will be ready for shipping in 1-2 weeks'. After that, I haven't heard from them. I wrote, but without any answer. If it is a scam, or if it isn't, I don't know — but I know that this is a disastrous experience. I would even prefer a scam, you know what you get from such and you move on. From Tefors, you'll get ghosting with one email over 3-4 months and rethinking if you should write that review if the product gets to your doors. I still didn't get my product, but even if I do, this review shall be written, hence they don't do anything well with communicating with their customers (neither upfront or during the process) and they do take your money and use it for a year without sending the product (current status). Marko, From Serbia

Bought a product a year ago and still have not received anything. No replies to my emails either. They run a online scam. Don't by anything on it!

The service desk is not what i was hoping. They ignore my emails. I have bought a pen and waiting to receive it for almost 5 months. Sorry Tefors. Usualy i dont write reviews....

Rip-offs I bought a pen from them last june so id get it for the end of july They kept sending mails that the project of the pen was not done and that the first batch received was not up to their standard .. they stop sending mails by October This is the last mail “We will be in touch as soon as we start receiving the first batch and begin the final packaging and labeling process. Thank you all again for your understanding and continued support. Alex B. & The Tefors Team” And they've ignored all my mails after that And i still have no pen and no refund