teelaunchReviews of teelaunch.com

I have been with Teelaunch since September 2015. I have tried other fulfillment centers but continue with Teelaunch. There is much respect for the crew and what they do. I have had orders lost in shipping and sizing issues where the customer ordered the incorrect size. The one thing that stands out from all the rest is the service and response to my questions and concerns. The customer service team will bend over backwards to fix any mistake even if it is mine! Thats right even if it is mine. I have truly found a partner in my business that I trust to help me. It has been a fun ride thus far. Keep up the GREAT WORK TEELAUNCH!! Look forward to another year in business together. Just an update: 7/10/2017: Teelaunch has launched several new products and I can not be happier!! They continue to amaze me with new product creation and customer service. I have read some of the bad reviews and from my experience these guys and the reviews can not be further from the truth. If I have issues with my products I contact customer service and I have never had an issue getting a replacement sent or a refund if the customer desires. My emails have always been answered with in a 24 hour period and I have even had the opportunity to speak with Dave on the phone. The owner Chris has responded to my Facebook questions as well. Thanks again for everything you do Teelaunch!!

Giving control over my production to someone else made me a little bit uneasy. My brand is an extension of myself, it was like giving away a part of me. But I'm glad I did as it's super great that I can come up with ideas and put them in my store without having to worry about doing the actual production or shipping myself. My customers are happy with the products they are receiving and I'm able to make pretty good margins that I can put into other designs. I've only had to contact support twice but both interactions were fine.

Love working with this company. Extremely helpful and responsive! The Shopify app is amazing. Selling and fulfillment couldn't be easier.

My experience with teelaunch has been excellent. Of course, every company has issues from time to time, and as with any print on demand company there's always the odd hiccup along the way, but teelaunch sets itself apart with its customer service. Any issues I ever have are quickly sorted out by Brittany and Kristy, and even occasionally by the owner himself, Chris. They're my go to company for POD merch for my store, and while there are definitely some extra added features I'd like to see in the future, I plan on sticking with this company for the foreseeable future.

I highly recommend this company for their excellent customer service. One of the products I ordered had a slight variation in the graphics and this company send me a new tote bag out immediately. And all within a week's time !!! Thank you Teelaunch. Judi of Knittinghappy.com

I found an error in my design of one of the products I was selling. The design error was my fault and naturally this type of thing happens on Friday at 5pm. I was worried that I was not going to be able to get the changes done since the time of day. Brittney helped me resolve the problem, by going back to the previous orders and stopping them before they went to print. She did all this AFTER she already left the office. This saved my a ton of headache with returns. THANK YOU BRITTANY for your dedication! I need to find employees like her :)

I have a reputation for being hard on people who don't respond or sell crapy products and services. However, I must admit that I have had to eat my words a time or two when it comes to Teelaunch. Although, no company or person is perfect they have really been my go to company when it comes to Printex On Demand. Regardless of the situation I have never had a customer tell me that the product was bad and for that I give them 5 stars. Sincerely, Dion The Great

First I should mention I've used Scalable Press, Printful and Print Aura. Teelaunch is now my go to fulfillment company. Their quality is great and their customer service is even better. My sales increased for 60% when I made the switch since they provide so many cool products like phone cases, mugs, blankets, yoga mats, etc. My company is very niche and doesn't get a lot of attention, so my customers are loving it. Shipping is quick and prices are more than affordable. Thank you Chris and teelaunch team! You guys are great! -Joe