TeefrostReviews of teefrost.com

Never received item I purchased. Teefrost claimed item was delivered, but item was never received. Teefrost would not reimburse me or ship another item without additional payment. Teefrost will not accept responsibility for shipping errors. I feel TeeFrost is not a responsible business and will never shop there again. I’m on a fixed income and can’t afford to waste my money with dishonest sellers

I saw a teeshirt design on Facebook which I liked and clicked on the link and it took me to TeeFrost site. Found the shirt I wanted and selected my size, placed the order, and paid. Received it within 2 weeks and it looked great. However, IT WAS TOO SMALL! Contacted their Customer Support and requested the correct size. Their response was since you selected a LARGE YOUTH shirt they would not exchange it for a LARGE ADULT shirt! Their site had 8 boxes showing pictures of the black teeshirt I chose with size descriptions. However, unless you know which box you checked , it is very hard to see if it was highlighted. And since I did not notice the default selected box was youth, I selected LARGE YOUTH and not LARGE ADULT, they would not exchange it. Honest mistake. If I had chose the wrong size in an adult shirt, they WOULD HAVE exchanged it. Shirts and imprints cost very little when you purchase them in large quantities and at the price I paid for the shirt, they would lose about $1 to exchange and would have kept me as a customer. I WILL NOT BUY FROM AGAIN. Too shady. Buyer Beware!

Tried to cancel my order within 12 hours, but got a mail from "support" that this is not possible, cause my order is already in production. Then I said please don´t send me, cause i will not wear this! But it came and all I could do is not accept delivery. Never again with this company

Tried my best to cancel an order but it is all automated… no phone number… tried to cancel then sent me to another site thAt responded sorry but item is already being processed…. And guess what… no return policy. Never again.

I have an order and have no idea what’s happening and no way to contact teefrost to get an answer. I ordered it two weeks ago - when I check the order it says it’s processing. The number on the site is not assigned and when I try to click on the email on their site it won’t come up.

After several emails Your company Is refusing to give me a correct Order number so I can make a claim because I have not received my product that I paid for The order number they gave me does not work when I try to make a claim And you keep giving me tracking number that doesn't work Buyer beware do not buy from Teefrost.

Ordered a t shirt when I saw they were going to send shirt it was not what I ordered. I canceled order they sent shirt anyways.They have made it impossible to get refund.

So very disappointed in this company. The hoodie I bought has part of the lettering missing. Trust me this hoodie was not cheap. I followed the steps as listed on their page until it would not work. Then sent an email to their support email three days ago and no answer. Extremely poor customer service