TedhairReviews of tedhair.com

I did not receive my hair filed a report and never heard anything else about the case

They are wonderful

love the service when you go to the location and all products

Great customer service fast delivery quality of their hair just wasn’t my forte, but if I had to get it again, I would get a different brand of hair

Personal help and the great discount

I received my TedHair Raw Vietnam Deep Wave bundles and I’m really disappointed. After just one wash, the hair started shedding a lot, and there are loose threads all over the weft. The hair is also thin .I wasn’t expecting this quality at all.

I love how convenient I’m able to walk in and buy a wig. Everyone was helpful knowledgeable and kind. I love that you can order online and it’s ready! I will be coming back immediately.

I visited Ted’s Hair in Pembroke Pines after seeing their products heavily promoted online, but my experience was extremely disappointing. The problem was not their policies. Businesses can set whatever policies they want. The problem was the attitude and lack of basic customer service. When my friend and I asked simple questions about pricing and a promotion that was advertised, the staff (one male and one female) became condescending, argumentative, and visibly annoyed. What made the situation worse was that the moment we tried to clarify or question anything, their tone immediately changed. Instead of answering professionally, we were spoken to in a way that felt dismissive and disrespectful. No customer should feel uncomfortable simply for asking questions before spending their money. I specifically went there because of the online promotion, expecting a professional experience. Instead, the interaction left a very negative impression. If you’re considering going because of social media hype, just be aware that the customer service may not match what’s being advertised. Unfortunately, because of how we were treated, I will not be returning.