GlamourtressReviews of glamourtress.com

THIS COMPANY IS SENDING OUT PRIORITY BOXES WITHOUT PAYING FOR THEM. THE CUSTOMER HAS TO PAY FOR THEM. THEY'RE SCAMMING BECAUSE THEY'RE FILING FOR BANKRUPTCY....TRIFLING ASSHOLES!!!

Most of they're wigs are advertised on the online photo in stock but once you click on the details it shows up sold out, that is very annoying while searching for wigs, they're website should be updated/upgraded with only the wigs/items that they do have in stock and not what's been sold out for the longest time.

Disappointed... Although I was pleased with the price, product, and delivery for years. This year I am disappointed... Can't order but one wig of the style you prefer.. limited availability of wigs.... Not allowed to order lowest shipping rate.... system jumps to expensive rates....product no longer arrives on promised date.... Done with ordering from them!

I have just received! Very pleased. I received exactly what I ordered. No mistake. Quite a delay from USPS in shipping to the UK, but the wait was worth it. Communication with the store was very good. I am satisfied. Thank you.

This used to be one of my favorite companies to order from until now! I had to go out of town for a funeral and placed an order on a Monday, paid extra to receive it in 1 to 3 business days., which would allow me to have it delivered before leaving early Sat morning! Every time I checked the order, it had not been shipped! I sent emails and called since they assure customers that they value them and will respond in a timely manner! My emails were ignored and of course there is no answer when I called! Sad to say, I did not receive the package before going to My Uncles funeral! Here it is Monday again, a whole week later, and the package is supposed to arrive this evening! I paid the extra shipping costs for Nothing!!! I am highly disappointed and angry with this experience! I won’t be recommending or shopping with this company Again!!! But obviously they could care less!!!

Ladies beware They will delete your reviews. If you tell them the brutal truth about the wig if it's horrible it's just horrible accept it smh I will never buy from them ever again

Glamourtress is a horrible online hair store. I ordered several items. They sent the wrong items and I only received half of the order. They claim that they would return my money for the items that they didn't send, however they never returned the money. This store takes your money and does not send your product you bought.

I used to use this site as my go-to for affordable wigs but I just received the wrong color wig with the right color tag attached like they're trying to pull one over on me. When I went to return,their return policy not only puts the shipping entirely on the customer, there's also a minimum 20% restocking fee which could go up to 50% for arbitrary reasons, AND you have to notify them you're returning the item by a certain amount of days through email so if they don't see your email you're out of luck. This is a Scam with a capital $. Edit: I used their contact page form to contact them about the order and received an undeliverable message so how would they get any messages about returns?? Error email with changed email address below: This is the mail system at host ---- I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message.