TM
Poor pants quality material
I have purchased from this brand for years. I recently noticed a devloping rip on the front seat inseam of Courdroy drawsting waistband pants I'd bought 2 years ago, I believe. I wore them rarely because they were expensive and bright pink, so I took care to wash and store them properly every time. Once I reached out to customer support about this, because I have never experienced this with coudroy pants, they stated that happens sometimes. Again, I have never experienced this with coudroy before, the material itself is coming apart where the seam connects them together. The seam is fine and holding still, but the actual coudroy material is coming apart. They stated that I should take it to a seamstress or tailor because they do not provide warrenties on their products. I am deeply disappointed by this because I do love the designs from the compay and the family who established it. I bought from them to support them specifically. The qualitiy of their hoodies and shirts is just fine and I have not experienced similar issues. But the pants have a definite issue. I hope this is resolved soon, or at least addressed properly in the future by customer support because it is not a common issue for the material itself to come apart after few wears and utmost care to the garment.



