Ordered a gift for my sister that was said to be delivered within 3-7 business days, but we are now way past that timeframe with no communication from the seller or shipper. TF uses an international, third party shipping company with sketchy reviews.
FC
Fake C.
Cool designs, too overpriced for the quality
Writing a review since this has been bombarded with personal attacks to the creators, which in no shape of form reflect the brand's quality.
That being said, the price for this brand has always been over the top, which never made me buy any products since I live outside of the US, and customs would drain my wallet.
Now thanks to the magic of Vinted, I have acquired for very very cheap one of the old tri coloured hoodies and also 1 polo of a more recent collection (unworn). And oh boy, I glad I have never bought them for full price.
The hoodie used to go for 80$ full price, which is absurd. Advertised for it's vibrant colours, softness and quality, the only thing which stands true is in fact its design and colours. I have a 15$ hoodie that is both more comfortable and warmer than whatever this is. It is quite well made in terms of stitches and embroidery, I'll give them that, but the material is just your generic cotton blended hoodie, which makes this so overpriced it's mind boggling. The polo somehow manages to be worse, as there are some loose threads, unlike the hoodie.
Overall, since I bought mine for very cheap (less than 20$ for both items), I'd say they are pretty worth it, but for full price, it's absolutely absurd. Designs are great and some of the products seem well made, but it's not the premium quality you pay for
TM
TM
Poor pants quality material
I have purchased from this brand for years. I recently noticed a devloping rip on the front seat inseam of Courdroy drawsting waistband pants I'd bought 2 years ago, I believe. I wore them rarely because they were expensive and bright pink, so I took care to wash and store them properly every time. Once I reached out to customer support about this, because I have never experienced this with coudroy pants, they stated that happens sometimes. Again, I have never experienced this with coudroy before, the material itself is coming apart where the seam connects them together. The seam is fine and holding still, but the actual coudroy material is coming apart. They stated that I should take it to a seamstress or tailor because they do not provide warrenties on their products.
I am deeply disappointed by this because I do love the designs from the compay and the family who established it. I bought from them to support them specifically. The qualitiy of their hoodies and shirts is just fine and I have not experienced similar issues. But the pants have a definite issue. I hope this is resolved soon, or at least addressed properly in the future by customer support because it is not a common issue for the material itself to come apart after few wears and utmost care to the garment.
IA
Isobelle A.
Teddy fresh quality poopoo
I’ve been putting off making a review as I’ve watched H3H3 for like 10 years and I love you guys!! and every other order i’ve made with Teddy Fresh in the past has been amazing quality and beautiful clothing!
BUT my last order was over $600AUD for only 5 items and only two of them were good quality, the others feel like they’ve come from shein or temu honestly and i’m really sad about it :(
I was just really disappointed this time and probably won’t be ordering from you guys again as it is extremely expensive to get to Australia and the quality is just not there anymore. I don’t think you guys would want this as a reflection of your work, so just wanted to let you know that some of your items feel cheap and just used bad materials! Time to go back to the old manufacturers!
FL
Faye L.
Extremely Mixed Quality
I've purchased several items over the years and the quality varies widely. Only 2 of the 8 items turned out to be worth the price. Due to the inconsistent quality and lack of supply chain transparency, I no longer purchase from this company.
1. Long Sleeve Cotton T - 9/10
- quality seams with good condition fabric - the colors on the screen print are still vibrant
2. Long Sleeve Pointelle T - 6.5/10
- decent seams and decent fabric, but the screen print faded very quickly
3. Gingham Overalls - 1/10
- very poorly patterned/constructed; could not wear
4. Pom Pom Dress -10/10
- great stitches & great fabric; love this dress - no complaints!
5. Multicolor Charm Necklace - 0/10
- all the enamel flaked off after wearing it twice - it was a complete waste of money
6. Cotton Tank - 6/10
- decent fabric but the seams are mid-grade and the patch poorly sewed down
7. Cotton Shorts - 0/10
- seams burst and fabric shredded into literal pieces after one wear
8. Cotton Sweats - 6/10
- fabric is high quality but the seams didn't hold up to it and stretched quite a bit after a few wears
SW
Susan W.
Disappointed :(
I was excited that Looney Tunes line was on sale so I got one of the hoodies. I was so disappointed in the material. It was hard, not soft. I washed it and it didn't soften up. For the price, I was expecting more.
DP
Dplock
Order sent to the wrong Country!
I ordered the teddy fresh x peanuts collab sweater. I was then shocked to see that my order to California was heading to Amsterdam! They had shipped my order to a completely random address outside of the USA and because the sweater is out of stock, they are only offering me a refund. Honestly a terrible first impression and I doubt I'll be buying from them again. 2 stars only because they responded quickly and did immediately offer the refund.
CM
Caryna M.
Customer service via emails always…
Customer service via emails always respond quickly but not very accurately. My order was delayed but for some reason TF didnt think to alert the customers. I spent 245 bucks on a super cool collab im still waiting on. They said they would start shipping oct 11. It is now the 14th and no updates at all. I also had an order be lost in transit. So im mega worried I will not be recieving my highly anticipated order.