Teddy FreshReviews of teddyfresh.com

Excellent quality and love the designs. I hope in the future they have a distribution facility in Canada so it’s easier to order from here.

$20 for shipping to Canada, and an additional $80 of US courier fees at the post office. I open the box and my order isn’t in there. I’m down $400 for a hat and pants. Thanks teddy fresh. Your quality is great but you literally robbed me. Don’t even bother trying to get in contact with anyone. The phone number for customer support is disconnected. Very sketchy and unprofessional. Ps. Just to be clear, my order was charged, confirmed and shipped. When I opened the box it was not there. Do not order from here especially if you’re a broke college student.

Ordered when they were having a sale and they were not at all prepared for it. Took over a month for my order to ship, and it only shipped after I sent them a message on Twitter. When I finally received my order an item was missing, and another was the wrong size. I received a refund for the item right away and returned the item of the wrong size (paying for shipping) and also an item that I only bought for the item that I did not receive. Waited a few weeks and didn’t hear back, so sent them another message on Twitter and got the refund right away. When I asked about the shipping cost, which was around $25, they said that there was no mistake in the size. I wish I had taken a picture of it, but I didn’t know that I had to. I really wanted to have a good experience with this company, especially since I am a fan of the creators. But I will not be purchasing from them again.

Teddy Fresh left me disappointed.... I ordered clothing in November from Teddy Fresh as a Christmas gift. I waited over a month for the clothing to arrive and nothing. After Christmas my package finally showed up, open it and not only was it the wrong items but one was also missing. Reach out to Teddy Fresh, wait, wait and wait and finally a response. After giving me the run around and caring more about getting back their $40 dollar miss-ship shirt I gave up working with them. The whole experience was terrible. Customer Service doesn't care about your experience or doing the right thing, profits seem to be the only thing that matters. So sad, I had hoped that I would become a long standing customer of theirs but sadly I am just another bad review that they probably wont even read. Buy from Teddy Fresh with caution!! I am sure there are many people that are super happy with their experience but if you have a bad one just know that Teddy Fresh will not make it right. They just want your money.

Great customer service! Thank you for all your help with my bucket hat <3

Great fabric, so comfortable and most important on time during peak season, new fav hoodie

I ordered three items. They state the item was shipped on 12/11/20. Still no items arriving. I called UPS and they stated they never received the items. This has cost me 240.00. Tried the phone number and no answer. I have emailed several times and they keep saying the items WERE shipped. Anyone had this problem?

The quality of the clothing is good and worth the money. My fiancé loves Teddy Fresh clothing. I asked him the other day why he only wears his hoodie sparingly and he said it Was because it was his warmest best quality hoodie and he didn’t want to wear it out too fast... so I bought him another one for Christmas. I’ve bought him various items over the past couple years. The Teddy fresh has yet to disappoint.