Teddy BlakeReviews of teddyblake.com

Love all my little bags from Teddy ,very unique and beautiful.Bags you don’t see everywhere.Thanks

The customer service is friendly, fast and reliable. The bag is well-made, great quality. So in love with it.

Purchase process was seemless

I love my bag very beautiful Classy specially quality 😊

I LOVE ❤️ LOVE ❤️ LOVE ❤️ this bag and Teddy Blake. All of their bags are gorgeous, but this is my favorite so far. The 14” size is fantastic, the burgundy color is simply elegant and is spot on for the season, plus it’s incredibly versatile, as it goes with absolutely everything. The embossed leather is beautiful, the quality of all the materials, hardware and workmanship are excellent, as is the value. I’m a discerning customer with high expectations and I’ve never been disappointed in anything about Teddy Blake. I appreciate the terrific customer service, as well as, the lightening FAST shipping. My problem is that I want more bags in other colors in the same size and leather. Bottom line;Teddy Blake is an impressive company, producing high quality products at reasonable price points.

I had a great experience with Caroline from customer service! A bag I had been wanting went on sale and I was so excited that I ordered it right away, but forgot I had a coupon code. I reached out to them over the weekend and had a response within 12 hours letting me know they had taken care of it and I would be refunded the coupon amount. This response was on Sunday morning, outside of their normal customer service hours! I was very relieved!

I’ve been eyeing these bags for a while now. The prices are a bit out of my range, but with discount and proper planning I purchased 2 bag. I can honestly say I am in love. They are cute and luxurious at the same time. Quality is perfection. Thanks Teddy Blake!

I purchased the Ava 9” Light Beige handbag in June 2025 (Order ID 114233). The bag looked beautiful online but when it arrived, I was shocked by the craftsmanship: parts of the leather sealing had already come off, exposing the raw leather underneath. For a bag costing over $500, this kind of defect was completely unacceptable. I immediately wrote to customer service, sent photos, and explained that I was about to travel abroad for an extended business trip. I asked for an exchange and even mentioned that international returns would be very costly due to customs fees. I offered to keep the bag untouched and unused until I returned at the end of summer. Despite all this, customer service refused to help. They insisted I must return the bag only within the short return window and only from the country of purchase (USA). If I shipped from another country, the return shipping would cost me almost half the bag’s value — which made no sense, especially since the company itself ships internationally for free. Even when I escalated my request to the CEO, I received no solution. Now I am left with a defective $500 bag that I cannot use. If this were YSL or Gucci, I could walk into any store worldwide and they would resolve the issue immediately. Teddy Blake wants to position itself as a premium brand, but their after-sales service is nowhere near premium. Once they have your money, you are left alone. I want to warn future buyers: the bags may look nice online, but the service behind them is rigid, unhelpful, and not customer-oriented. My regret is that I trusted this company. I will be in the US this September, the bag is still untouched and unused, and I am only asking for an exchange to replace a bag that has quality issues. If Teddy Blake truly cares about their brand reputation, this should be an opportunity to make things right. Otherwise, this experience has proven that they do not stand behind their products.