TechSoupReviews of techsoup.org

Most rude organization. Don't even respond to you. I will never recommend them to be used by anyone. I wonder why Google uses them to verify non-profit org status. I am not surprised by all the negative reviews they have accumulated.

Scam ! This is the 1st ever for a non-profit who is in good standing with the IRS. they asked for all kinds of verifying documents which are from he IRS YET THEY CANNOT FIND OUT ORGANIZATION. Then they require more and more PHI. Bad customer service , rather non-existent. POOR FOLLOWUP. I QUIT !!!!!!!!!!!!!

TechSoup took the vast wealth of corporate nonprofit donations and put it behind lock & key, charging extremely high “administrative fees” to allow you access to stuff companies give away.

I have been using Tech Soup for 16 years+. For the first 10 years, they were great, but since the the company has become a total PIA to deal with. Almost to the point that it is simpler to buy software outright. Terrible Customer Support - if you can actually get through or a response from someone, they are unfriendly and could care less about helping you. Typically, you get passed on to another help entity over and over.

Agree with the other reviews. They literally make you waste time, which is precious as a growing nonprofit, and give you nothing in return. At the most your savings is a few dollars over what you would have been offered in the marketplace, but once you count the time you spend jumping through their hoops, you're already in the red. Occasionally, such as with Microsoft Office, they take a program that is offered for free from the company itself for nonprofits, and add user fees on top of it, so that you're now paying for something free. Perhaps the worst part is the companies they work work with probably think they are doing something good, but they are just being scammed by TechSoup and the nonprofits which are supposted to be the recipients of assitance which will help them grow and sustain, never see any benefits, which are sucked out of the equation by TechSoup.

TechSoup is the typical corporate "nonprofit" that couldn't care less about service to any entity other than itself. They spend more time and effort keeping their boots on the necks of small nonprofits instead of helping them. Contact me at care @ aunties dog care .org to join the class-action suit we're putting together with other community nonprofits.

Truly terrible experience with their customer service regarding grants and refunds. I do not feel they ultimately have the non-profits best interest at heart. It would do them well to make sure they are being as transparent as possible. Which they are not currently