TechnicalsbrandReviews of technicalsbrand.com

Response from TechnicalsbrandJan 2, 2024

Hello, Thank you for sharing your recent shopping experience, Since 1 January 2021, the United Kingdom is no longer part of the European Union. This now means that despite the tariff-free deal, customs duties will apply to many goods ordered from the UK including those from Technicals. Unfortunately, this is beyond our control and these duties vary. To be able to calculate the customs duties to be paid when trading goods, three factors have to be taken into consideration: · The value of the goods · The customs tariff to be applied · The origin of the goods Products are also subject to the VAT applicable in your country of residence, which changes dependant on the location. Your loyalty is really important to us and so we're making every effort to keep as up-to-date with any and all changes to these duties, levies and taxes. As things change, we’ll adapt our website in line with the law to make your purchase and charges as transparent as possible. Thank you for understanding. Many thanks, Team Unlike Humans

Response from TechnicalsbrandDec 5, 2023

Good morning Gary, Thank you for taking the time out to share your overall shopping experience with the Technicals community. We take all complaints seriously and look to resolve all complaints directly on a prompt and fair basis. We've taken a look into your case notes and we can see that an investigation is underway, with the courier service. Please continue to monitor your personal email for further order updates. Thank you again for your patience and cooperation. Kind regards, Team Technicals

Response from TechnicalsbrandApr 24, 2023

Good morning, Hope you've had a good weekend, Thank you for you for getting in contact regarding your recent order. To progress this and handle your enquiry as quickly as we can, could you please email pictures of the item, along with your order number to flowing email address - [email protected] This will allow our team to log and raise a case number for you. W look forward to hearing from you. Many thanks, Team Technicals