Rubbish material and very poorly made for the price
Absolute rubbish. Had a pair of tracksuit bottoms since Christmas Day and already the lettering on them has the come off and the stitching on the rear of them has come away. This isn’t the first time this has happened with this brand. Won’t be buying them again. I’d avoid at all cost.
TM
thomas M.
Crap
Im a large fit but in your tracksuits the larg bottom fit on the waist but you need a six fool long leg the top is absolutely massive. I will never try this product again 🤬
AB
Ange B.
Customer service is rubbish. Have emailed and still waiting for a reply.
Tops are not cheap to buy. My daughter spilt water on a brand new top. To dry it quick she put the hairdryer on it for a few seconds. The top marked straight away. The hairdryer was only on low and only used for less than 15 seconds. Disgusting that it should mark for the price you pay for it. Dread to think what would happen if you ironed it. Even worse they cannot be bothered to reply to you, after you email to complain.
CB
Cathy B.
Never recieved my order
Never recieved my order
Response from TechnicalsbrandFeb 22, 2024
Good morning,
Thank you for getting in touch,
To progress this and handle your enquiry as quickly as we can, could you please send a follow up email to the following email address - [email protected]
This will allow our team to log and raise a case number for you.
We look forward to hearing from you.
Many thanks,
Team Technicals
JA
James
If I could give no stars I would
If I could give no stars I would, terrible company,I ordered two tracksuits a while before Christmas, delivery pic shows my front door with no parcels, not sure if there delivery driver took them or someone else, anyway have been constantly messaging them, they asked me to fill in a form and have blanked me since, every time I email them I get a auto response and that’s it, was the first time I had ordered from them, and last, customer service is awful, doesn’t look like I’m receiving my order or a refund
Response from TechnicalsbrandJan 22, 2024
Good morning,
Thank you for getting in touch,
To progress this and handle your enquiry as quickly as we can, could you please send a follow up email with the reference 'TPMSN-PRZL22124'
This will allow our team to log and raise a case number for you.
We look forward to hearing from you.
Many thanks
Team Technicals
KK
Kristiam K.
The pants ripped after wearing 4times
The pants ripped after wearing 4times, washed as indicated, ripped down the backside. Worst clothing ever. Save your money by somewhere else.
Response from TechnicalsbrandJan 22, 2024
Good morning,
Thank you for getting in touch,
To progress this and handle your enquiry as quickly as we can, could you please send a picture of the item, along with your order number to the following email address - [email protected]
This will allow our team to log and raise a case number for you.
We look forward to hearing from you.
Many thanks,
Team Technicals
JE
Jennie
Returned an item which was tracked and…
Returned an item which was tracked and signed for by ‘Luke’ on the 21st Dec, still not had a refund or even an acknowledgment of them receiving it
Response from TechnicalsbrandJan 5, 2024
Hi,
Thank you for getting in touch.
At Technicals we want to make sure your shopping experience over this period is as stress-free as possible.
For purchases made between 1st November 2023 and 17th January 2024, we have extended our returns policy allowing for returns up until 31st January 2024.
We’re confident you’ll love your Technicals products, but if you’re not completely satisfied, simply ensure the items are in their original packaging and in perfect condition.
While we cannot facilitate exchanges, you can always place a new order via our website.
Your satisfaction is our priority.
Please note that the return must be accompanied by a valid proof of purchase along with the follow information:
Returns invoice or hand written note.
Order number
Name of customer
Email address
Contact number
Product code - must include product description (located on swing ticket).
Returns must be sent via a recorded method of postage/courier to:
Technicals Returns,
Unit B4: 1&2,
Heywood Distribution Park,
Heywood,
United Kingdom,
OL10 2TT
Return shipping charges must be paid by the customer in these cases. Please ensure that you include the name of the person on the original order or PayPal receipt.
Please can you kindly send a follow up email and share your tracking, as we have a Luke that works here at Technicals. - [email protected]
Thank you again for shopping with Technicals.
Many thanks,
Team Technicals
SS
shaun S.
Ordered some XXL shirts
Ordered some XXL shirts, they wouldn't go over my head. More like that a medium.
I have Montirex, monterrain and North face and I buy XXL no issues they all fit perfect but for some reason, these XXL shirts wouldn't go other my head and felt like I had squeezed into it. They need to design shifts around real people and not manikins
Response from TechnicalsbrandJan 2, 2024
Hello Shaun,
Hope you're keeping safe and well.
Our sizing is published on our website. You can find this here:
https://technicalsbrand.com/pages/size-guide
Regrettably, we are unable to offer further sizing information on individual products as our garments come in different fits depending on the style.
Where items are intended to be oversized we make every effort to acknowledge this within our product descriptions and our website images are shot to reflect the garment style.
Thank you for sharing your feedback, we'll certainly share your feedback with the respective department here at Technicals.
Best wishes,
Team Technicals