Penny B.
Poor customer service!
Do not take an iphone still under warranty to this place. Our 17yr granddaughter took hers in when it wouldn't come on. They assured her they could order a new phone and it would be in within 48hrs, When the phone was picked up it was't in a box so clearly not new. When she tried to use the phone no sim card in it. When they were contacted he said it wasn't new so they lied about a phone being shipped. It was used and he said they took parts off of hers and put on the used phone and sorry we shipped the old phone back and didn't take the sim card out. Was told it was her fault she didn't check before it left their store. He then basically said if we didn't like it call Apple. We are and taking her phone to AT&T to see what kind of crap phone they gave her. Never apologized or offered to make it right just kept throwing shade at her. She's 17 for gosh sake! Never would recommend or return to this place. This was the store in Myrtle Beach SC