Cassio S.
Refused to issue a COI
Representatives refused to issue me a COI and sent me to the carrier instead. Carrier says the broker has to issue the COI. I continue to be ignored by techinsurance. There is no phone number to call it's all email based responses with no accountability.
Response from TechInsuranceSep 17, 2024
Hello Cassio, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. We encourage you to call us at (800) 688-1984 to help resolve your current issue as we do not have enough details from this review to find your account in our system. We appreciate your interest and look forward to support you and your business needs in the future. Yours Sincerely, The Insureon Team