Richard D.
No real interaction
We used them for years and they were fine when our policy requirements were standard. If you have questions or need quotes from an Insurers they offer other than Hartford, who seem to there go to insurer, they fall short. I don't feel the agents want to do any work to earn businesses. They just want to convert quotes to Hartford polices without putting in much effort. I guess that par for the course today.
Response from TechInsuranceFeb 23, 2026
Hello Richard, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better understand your experience. While we always strive for efficient, qualified support for our customers, we recognize we didn’t meet your expectations here when it came to your policy request. Insureon is currently partnered with 11 insurance providers, whose offerings help us best meet coverage requests across a wide spectrum of small business industries. The Hartford policy was recommended to meet some necessary requirements, but we understand if not all questions related to that recommendation were answered to full satisfaction. We would like the opportunity to speak with you again to see what gaps in communication occurred, if you would consider reaching out to [email protected] for a direct contact or to call again at (800) 688-1984 to find his name in our directory. Yours Sincerely, The Insureon Team




