Chiyoko Y.
Normally I just complete and sign a…
Normally I just complete and sign a form and review. This time I got an ambiguous email which didn't make sense as to what the next steps were. I had to go back and couple of times with same questions to complete the renewal process. Previous years were easy, this year more confusing. More time consuming.
Response from TechInsuranceJul 31, 2025
Hi Chiyoko, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. We reached out to your account manager and gathered your current provider required some updated information as per their renewal requirements for this year. However, we are continuously improving our account approach to address any gaps in communication, such as what might have occurred here, and have provided your commentary to our product and technology teams. Your account manager is dedicated to assist you and is available to answer if you have any remaining questions. We look forward to continuing to support you and your business needs in the future. Yours Sincerely, The Insureon Team




