dylan
Canceled subscription on March 5th
Canceled subscription on March 5th, 2025. Ended up still charging me on a NON-RECURRING charge for March 10th, 2025. I ended up just deleting my account to remove my data (hopefully) so this wouldn't happen again. Will be looking to reach out to support if that's even possible. Edit: They have responded, I have sent an email to their team. Waiting to hear back. Edit: As of 03/11/2025 -- TealHq refunded my payment, much appreciated, swift response. Great job on the customer service department. Updated from 1 * -> 4 *
Response from TealMar 11, 2025
Hi Dylan! We are so sorry you ran into issues with your subscription and want to make sure we get this taken care of ASAP. Could you please reach out to us at [email protected] to confirm your Teal email and we can take a look at your account and get that refund processed? We apologize again for the inconvenience! -Lara @ Teal




