taylormorrison.comReviews of taylormorrison.com

Terrible experience buying a house from TM. Poor quality build. Warranty is a joke, they just give a runaround.

Steer Clear: this is the company that tried to silence the home inspector who found errors, rather than work with the inspector/builders to make their homes better.

I wouldn't trust them to build a doll house.

Stay away from this shady half ass builders. Nothing but a scam, you'll waste every penny and get nothing but dog shit in return

I bought a home and I wished I watched this 1st, YT>> Viral Arizona home inspector not disciplined after Taylor Morrison complaint

Aren’t Taylor Morrison the cockroaches that took that bloke to court, for doing his job as a ‘house inspector’ highlighting the poor quality of TM’s work. If it weren’t for his channel, only people who bought their houses, would know how bad they were. It appears that TM tried to silence him, to enable them to continue to build rubbish houses. What a bunch of greedy crims.

Disappointed with Our Homebuilding Experience Our experience with this home builder has been extremely disappointing, particularly for a company that markets itself as a "trusted" name in residential construction. From the initial build to post-move-in warranty support, we have encountered persistent issues that remain unresolved. We experienced poor communication and inconsistent follow-through from multiple departments, including sales, construction, and customer care/warranty. In many cases, commitments were not honored, and requests for service or clarification went unanswered. During construction and afterward, we identified multiple issues--some of which involved local code violations. While we escalated concerns, including to the Castle Rock Building Department, the builder declined to take corrective action in several cases. Water intrusion was a major concern, resulting in mold growth that affected our health and required third-party intervention to resolve. Other construction-related oversights included improperly placed plumbing and questionable repair techniques that did not meet reasonable expectations for a new home. We also faced safety concerns, such as patched roofing that lacked structural integrity and damage caused during warranty service appointments. In several cases, we had to hire independent inspectors to confirm the need for repairs. The neighborhood we live in, Crystal Valley Hillside, has also seen pricing volatility, with recent listings significantly undercutting original purchase prices--something current homeowners should be aware of. Buying a home is one of the most important investments you'll make. We recommend thoroughly researching this builder and speaking with current homeowners before moving forward.

We purchased a home from Taylor Morrison in Ridge at Northlake, Texas, and the experience has been nothing short of exhausting and distressing. From the beginning, we found major issues across the house. A third-party inspection confirmed numerous problems, including a leaking floor and a fully blocked primary shower drain that remained unusable for over a month after closing. We’ve dealt with second-floor leaks, squeaky floors, and numerous unresolved cosmetic issues — many of which were present before closing. One of the most serious problems was with the AC drain line, which was clogged and resulted in consistently high indoor humidity levels of 75%. This poses a serious risk for mold growth, especially in a newly built home. Taylor Morrison failed to take any action. We had to reach out to the HVAC installer directly, who confirmed and fixed the clogged line — without any involvement or help from the builder. Instead of solving problems, Taylor Morrison continued to deflect responsibility and escalate matters legally. They closed multiple warranty tickets without doing the actual work. When we pushed back, they hired a lawyer and issued a cease-and-desist letter against us — threatening us with legal action and even trespassing charges. All this while they continue building homes down the street. Imagine paying a builder, then being threatened for simply asking them to honor their warranty. We are now forced to communicate through a lawyer for every issue. Taylor Morrison, especially under its current leadership, seems more interested in legal intimidation than fixing actual construction problems. This is not an isolated case — Taylor Morrison has faced lawsuits in other regions related to mold and construction defects, showing a pattern of negligence when it comes to moisture and drainage issues. This was our second home. Our first, with David Weekley Homes, was a smooth and respectful experience. Based on what we’ve experienced at Ridge at Northlake, Texas, I strongly recommend avoiding Taylor Morrison. Protect your investment — and your peace of mind.