taylormorrison.comReviews of taylormorrison.com

I deeply regret hiring this contractor. I needed help of a private inspector to check my house. Otherwise I wouldn't have known that I had gas leaks, broken trusses, cracked tiles, and almost no insulation. I've also heard that they had retaliated on private inspectors for showing building defects. I highly discourage anybody from even thinking about hiring what I would call criminals. I also hope they get their building license revoked as soon as possible.

I only wish I had read these reviews before purchasing. It's been nearly a year and I'm still fighting them to fix things that were raised even prior to closing. I lost complete use of parts of my house for nearly a month. The employees are overworked and pushed to cut corners everywhere they can. So don't think you're getting a quality home. They talk a good game, but are no better than any other production builder at half the cost. My advice - pick another builder. If you already picked this one - don't sign anything and get multiple inspections. I'm still worried what I might find in a few months after the warranty is over.

Foundation failure less than a year into ownership. Non-stop push back. Hired the same engineering firm they use to build in certain communities. Confirmation of failure, Taylor Morrison still pushing back. Would never recommend their product to anyone. Service department acts like they are being troubled to even respond to requests. Overall extremely dissapointing.

I’ve had extremely disappointing experiences with this company—not once, but twice. Their products are poorly made, and both purchases ended up being a nightmare. Items broke within the warranty period, yet getting them to honor that warranty was a constant battle. Customer service was unhelpful and confrontational, and it’s clear they lack basic business ethics and customer care. I strongly recommend avoiding this company.

If I could give a 0, I will. Taylor Morrison’s Earnest Money Retention Scam (North Sky Celina) - 100 N Sky Dr, Celina, TX 75009. I signed a contract in June, but THEIR lender demanded: Higher insurance deductible , or extra cash to buy down rates to approve my final loan. When I refused (financing contingency), they kept my $5K deposit—even though the home is now back in market priced higher than it was and will sell to someone else who will pay the deposit again to them. Their ‘final’ denial emails including Tom Cawthon's email admit no losses to them. TREC/DTPA complaints are pending. Please be aware especially first time home buyers and buy from any other builders but them. They are very predatory.

"trusted" lol

Garbage builders, wrecked so many things it took six months to have fixed

I don’t even know where to begin. The experience with this home has been nothing short of frustrating and disheartening. I’ve had to submit multiple warranty tickets for a slew of problems—some addressed, others not—but the sheer number of issues is unacceptable for a brand-new home. We're talking about mismatched sliding glass door tints, a dishwasher that wasn’t even secured properly, doors that won’t close right, a leaking food disposer, drawers that are completely loose, a hole in the cabinets, and even a poorly installed shower door that hits the wall. The list goes on—and it's exhausting. But the most infuriating and disappointing issue of all is the placement of the dryer vent in the laundry room. The room itself is already noticeably narrow compared to others in the same model. Instead of placing the vent low to the ground or including a recessed outlet like they did in my neighbor’s home—the exact same model—my vent was installed 3 feet off the floor with no recess at all. As a result, the 4-inch vent pipe runs straight up behind the dryer, forcing the entire unit to stick out an extra 4 inches into an already cramped space. When I brought this up with the builder, they sent multiple people out to "assess" the issue, dragging me through a maze of finger-pointing and empty reassurances. In the end, they dismissed my concerns entirely, claiming it was just "part of the build"—and that if I wanted it fixed, it was on me, the homeowner. This experience has been beyond disappointing. It feels like the builder cut corners, ignored quality, and then refused to take accountability when confronted. Please, do yourself a favor: do not go with this builder. You will regret it. There are far better local builders who care about their work and offer custom options without running you in circles. Avoid this company at all costs.