Nezam A.
So it's a good job almost a good job m…
So it's a good job almost a good job m very happyv
It's been our pleasure to serve the flooring needs of the Southwest Florida area for more than 57 years. We have 4 locations in Collier and Lee counties. Each showroom has a full selection of carpet, hardwoods, laminate, vinyl, and ceramic, as well as window fashions. Our in-stock selection of flooring is the largest in the Southwest Florida area, in case you are in a rush! We’re your family-owned, neighborhood flooring experts. Drop by and let us help you choose the perfect flooring for your particular home and lifestyle.
Taylor Carpet One Floor & Home (taylorcarpetone.com) has 88 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 6 reviews with 4 stars · Clear filters
Nezam A.
So it's a good job almost a good job m very happyv
Dan & Wilma A.
Did not call in timely manner to inform On late arrivals happened twice. Had no problem With late arrival but should have been told Of facts. Did great work and very satisfied with Results. Thanks!!!
R. D. K.
First experience with carpet was not the best. We were directed to the wrong product and traffic patterns began to show. We decided to change from carpet to hard wood and the experience was amazingly different. This difference was completely due to the involvement of Rene Peterson. She was understanding of our issues and caring regarding our frustrations. She walked everyone through the process and made sure all was confirmed. She stayed with the hard wood project to the end. Thank you Rene!!
Response from Taylor Carpet One Floor & HomeJun 7, 2017
Hi R.D., we appreciate your feedback and outstanding review. We are so glad you enjoyed working with Rene and are loving your new flooring! Thank you for choosing Taylor Carpet One and we hope to work with you again!
Boyd & Jamie C.
Overall we liked the quality of the work but there was some confusion as to when they were going to finish the carpet.
Response from Taylor Carpet One Floor & HomeMay 31, 2017
Thank you for your review, Boyd & Jamie. Please don't hesitate to let us know if we can do anything else for you!
Laura J.
That sales person Bill was wonderful to work with great personality laid-back with no pressure ! I do believe that the person in charge for scheduling should be on top of calling the customer sooner. We were called One day prior to installation, and that was after I had to call the company to ask when we were on the schedule ? I would recommend your company to family and friends .
Response from Taylor Carpet One Floor & HomeMay 9, 2017
Thank you for the review and feedback, Laura. We're thrilled that you enjoyed working with Bill and our team. We appreciate the recommendation and hope you love your new floors!
B A.
Projects we hired Taylor Carpet One was new flooring in the living, dining room, kitchen, hall, one bathroom and one bedroom. One bathroom was a remodel with new tile. They had nice selections and their hours were convenient. They started when they said they would but the project took a little longer than planned only due to some minor delays due to getting extra products in. I was not completely satisfied with some the of sub-contractors they used. I expected a lot of mess but I feel they could have cleaned up better at the end of each day. Some of the work around the baseboards were a little sloppy and I had to repaint around the baseboards when they were finished. When the project was done, we were pleased with the quality of the bathroom remodel. Our flooring choice was maybe not the best for the floor we had to cover but for the most part we have been pleased.
Response from Taylor Carpet One Floor & HomeDec 22, 2016
Hi there, thank you so much for your honest feedback. We always want to provide the absolute best service and installation from start to finish, so it is definitely concerning for us to hear that some of our sub-contractors left your home in less than ideal conditions. We'd be more than happy to speak with you directly to see if there's something we can do to help, so please give us a call at 239-561-1199. Thank you again.