Taylor Carpet One Floor & HomeReviews of taylorcarpetone.com

I had a positive initial experience with the customer service both in store and at home for a $12K job. However, things took a turn for the worse once they realized I was moving out of the area. They provided a quote for additional work that included tiling a small entryway at an astronomical price. When I questioned the quote, they bundled the entryway and kitchen together, exceeding our budget. Instead of addressing my concerns, they responded formally and coldly, without any explanation. It seemed like they didn't listen to our requests or pay attention to what they had previously sent us. Additionally, they consistently sent quotes and invoices to another family member who traveled frequently, despite my multiple requests to have them sent to me in-store. It's clear that our future business was not valued, and this experience has made it difficult for me to recommend Taylor One Huntsville. My advice is not to inform them if you're moving, as they seem to prioritize long-term residents and disregard others.

As a long way as I is probably worried, this became first rate paintings, yet now i am completely glad with you. You assisted me with getting your administration back once more so short. Relatively cautioned

Without using your fantastic goods, you have tonnes of nice products that touched my spirit, I can not stay. I encourage you to improve the quality of your website graphics, please.

When your associate came out to make the final measurements he did not point out that the carpet installers would not be able to move our entertainment cabinet. Because of this they were not able to install the carpet that day so it had to be rescheduled.

extra carpeting was supposed to be made into floor mats / this was explained very clearly and written up on the work order . The mats were never made and the explanation for this was the extra carpet was "shredded " when main piece of carpet was installed . How do you shred a 5 x 3 piece of carpet ? Other than this issue carpet looks very nice .