TaxfyleReviews of taxfyle.com

I've had a great few years with my Pro, Michael. He's so incredibly quick, thorough and diligent. Can't say enough good things about the service I've received.

Absolutely horrible and 0 stars. I trusted them with my tax and now I owe IRS a ton in interest and late penalty and had to find my own CPA to file the tax again I had K1s so I had to file an extension. The first CPA assigned massively mis-estimated the tax (I believe he simply missed a form) and I therefore owe a ton of interest and penalty due to underpayment w/ extension. A month before the Oct deadline he told me the tax is more complicated than he can handle I specifically followed up with TaxFyle manager, and they said they would reassign someone who has handled similar tax situation before. However the second CPA gave me a nonsense draft that - I don’t know how - overstated my income by 30%. I pointed out the errors and he simply spent a minute putting the sum of the gaps I said into “misc deduction” rather than doing it properly. After I point that out he simply rage dropped my case. At the very least I found those errors out so I “just” need to deal with late filings and penalties instead of overpaying tens of thousands of tax. Simply the worst tax filing experience I have ever had. Absolutely 0 starts and will never come back again

Ally & Liat were great to work with, as were the preparers Adriana and Julia. Adriana and Julia were thorough & friendly, plus got work done in a timely manner. Taxfyle was easy to use from scoping to following along the stages of the tax return.

While my assigned tax professional did an ok job preparing the return, the relationship manager experience was disappointing. The RM mostly sent repetitive reminders to upload documents and push the job forward, without providing any meaningful help. They simply want to hurry jobs along to get them completed without caring about the client. When I tried to schedule a call, the appointment was cancelled, and the overall interactions felt automated—raising the question of whether a real person is even involved or if it’s largely an AI-driven system of timely nudges and generic messages. While using AI automation would be ok if it was implemented correctly to be helpful, a “relationship manager” should get to know their clients’ needs and the details of their situation in order to build a real relationship that lasts over the years - clearly that is not their intent.

Taxfyle does not disappoint! Client Care is the best and I truly appreciate them and have raved to others about the service I’ve received! 🌟🌟🌟🌟🌟

The Pro was diligent, worked hard, and was very responsive. Worked right up to the tax deadline to make changes and verify accuracy. Overall good experience.

Agent that I worked with was amazing. Very clear and helpful.

It pains me to give even ONE star. We used them for outsourced Tax work and they are a complete mess. The 'pro's' are not responsive, rude and disappear for weeks without responding. Meanwhile the clients are asking us for status. We kept getting incorrect work, excuses and no improvement. They kept billing us monthly even after we canceled. That seems to be the ONLY thing that is consistent. I would not recommend them. No way. Waste of money, bad experience, never again.