tax2efile.comReviews of tax2efile.com

I had questions about using the site just to make sure i was doing things correctly. i called and spoke with a lady named Ana. she was very polite and respectful. She walked me through the process even though it was complete just to make sure i didn't miss anything and understood everything. i was extremely happy with website and customer service.

your website was easy to use. Ana the Customer Service Agent helped me with some issues, she explained everything to me and made my experience great!!

I called the number, got a live, friendly person (Ana) in a matter of minutes. Explained what I needed and in a matter of minutes I was able to file myself. The cost was nominal, and after worrying about the letter from the IRS for several weeks and not being able to resove it I was getting frustrated. Ana was able to sort out exactly what I needed, and now I have a confirmation that it got filed.

Mi experiencia fue genial. Nuestra oficina lleva años trabajando con Tax2 Efile, son muy profesionales, en esta ocasión me atendió Ana, ella es muy servicial y profesional, mi duda fue aclarada y pudimos solucionar el problema que yo tenía. Altamente recomendables. Muchas gracias querida Ana.

Luis was awesome, he helped me throughout the process and was very helpful and kind, he definitely understands what a great customer service is about.

I have used Tax2efile for the past three years and have never had an issue, but this year the service fell short. For the tax year 2025, I sent the files for the 1099's over on January 7th, 2026. On the 14th I got an email saying the files were ready to be processed and submit to the IRS, just let them know when I was ready to pay so they could send me the payment link, which I responded to the email, yes, send me the link. By the 19th of January, I still have not received a link to make the payment, so I called and they said the computers were down and could not send out the invoices. On January 28th I got an email saying they finally sent out the payment link, which I made the payment that day. On Feb 3rd they submitted the 1099NEC's and on Feb 9th the 1099-MISC. I thought the deadline to send out 1099's was January 31st, so I feel that they should have done this a little quicker. I also paid for the premium service, where they file and mail out the 1099's, but I had at least 10 independent contractors call me saying they never received their hard copy in the mail, so I had to send them a copy of the pdf. I think it would be helpful if the payment link was already in the email notifying me that the files have been processed and ready to send to the IRS. I could just click it and make my payment instead of having to respond and wait for another email.

Customer service was great and I was able to file a 1099-CAP with no issues at all. Most 1099 services don't actually file CAPs!

It's so easy!