Doug W.
Been a customer for twenty years
Been a customer for twenty years. First system had a GSM cell modem and it worked just fine. They upgraded me to CDMA and cell service on the unit was weak. Today there latest and greatest requires a external directional antenna of which I purchased. I looking at a replacement and leaving Tattletale. I tried to work with them but they don't follow up. Customer service has always been difficult. They don't provide documentation on the units features and miss out on opportunities working with customers in resolving their issues. They don't care about my petty little issues.
Response from Tattletale Portable Alarm SystemsApr 24, 2020
Hi Doug, we apologize that we had to put a new Verizon radio inside of your system as their technology is shifting towards 4G LTE. We are always interested in how all of our customers are doing and someone will follow up with you next week so we can provide you with any documentation you might need or questions you might have.