Tatcha is listed under Salons & Clinics.
Tatcha (tatcha.com) has 97 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Debbie H.
I like the products a lot but it’s very expensive & I always try to purchase when there’s an offer on - the problem is that the order goes through & the free item has always been deleted - the message seems to be that there are only a very few people who will get the free product on offer & it feels like a bit of a scam
Julie H.
I bought a Kissu lip mask in gold. After only a few weeks I did not expect the gold colour to fall off the lid. It's not the premium produxy I thought.
Eve
I checked out a lot of reviews being buying Tatcha moisturiser (purple one ) and on using it I have to say I am rather underwhelmed... I personally found it quite greasy and yes its quite thick and you don't need much but still I prefer and will stick to Bobby brown . Annoying after doing so much homework on it as it's hardly cheap and there's a lot of choice of others given the price.
M P.
The products, although expensive, are really good but the customer service is shockingly bad. Having ordered and been very impressed with the new sunscreen, I ordered another bottle to take on holiday. I didn't have time to wait for standard deliver, so paid £5.95 for next day. My order was placed on Sunday so they had it well before the Monday 2pm cut off for next day delivery. Nothing on Tuesday, when it was due. Nothing on Wednesday. I had the email confirming the order but still have not had confirmation of dispatch. As there is no possibility of it arriving in time and delivery is now difficult, I have been trying for over 24 hours to contact customer services to cancel the order. The helpline always has a recorded message saying they are busy and to phone back. The web chat always says they are closed. My advice is to order from a different retailer and avoid Tatcha themselves.
Jan M.
I am a convert to Tatcha....I really like the range......but...... Iw decided to buy £219.00 worth of products so that I could qualify for the Lucky 24 free gift on a £200 spend....was totally disappointed to find no lucky bag....I was looking forward to it....I had bought a load of minis to share with friends,and introduce them to this lovely range of skincare........I am hoping this was not some sort of devious move to encourage us to buy their products ....and now not sure if I should introduce my friends to Tatcha....I would be totally embarrassed if something similar happened to them too
