TatchaReviews of tatcha.com

I got the tatcha starter ritual, and my face got worse from the first day I started using it.. it helped my dry skin but that’s it.

Trying to contact them about my order for the past week or two and still no response. My order was supposed to be shipped a week and a half ago. I have emailed and called and still no response.

I ordered 2 moisturers and a face wash and only received the moisturizers. When I contacted customer service they asked for proof and seem reluctanct to fix their mistake. Will not order from them again to avoid the stress of dealing with them when they mess up the order.

I was recommended the rice wash and dewy cream for my dry skin by a tatcha representative. My skin is clear yet very dry. I tried this method and it BROKE ME OUT REALLY BAD. I GOT ACNE EVERYDAY AFTER WEARING THIS PRODUCT..i have never had not even one ACNE STAGE my teens or on my days. I messaged tatcha and they wanted the products returned for a solution. Hello we are in a pandemic?? How would u take this in return back?? I had clearly told them i was detected with covid 19 so i had to get rid of ALL MY SKINCARE, AND CARE UTILITIES, i had contact with... They still didnt care. I had posted this review on their website but i dnt see it. How funny??? I will never recommend this. Overpriced and HORRIBLE FOR DRY SKIN!

I was very excited to try this product. I bought the set kit. Rather than helping it made my face worse. Was very disappointed:(

Using Tatcha full range products, I had an intense bacteria infection and irritation. Actually I'm under antibiotics and treatment My face is disgusting. I will never ever recommend it

Awful customer service and overpriced products!