Tfoodgroup Reviews | Read Customer Reviews of tastyganics.com

Tfoodgroup Reviews | Read Customer Reviews of tastyganics.com

Tfoodgroup reviews

75 approved reviews, newest moderated first

Samaneh T.
Jun 12, 2019
Whenever I order it says it will be…
Whenever I order it says it will be delivered on day that is never delivered that day. It’s always one day after
Response from TfoodgroupJun 12, 2019
Hi Samaneh, I’ve checked on your order. You placed it on Sunday night and selected free shipping. Even with our free shipping option we try our best to get it to you as soon as possible! We shipped out first thing Monday morning 2 days later (Wednesday) it is delivered to you. Our shipping policy states free shipping takes anywhere from 3-5 business days.
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Olha S.
Jun 11, 2019
Fast delivery
Fast delivery! Good quality!
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Dalaina W.
Jun 10, 2019
Fast service
Fast service
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Antonella P.
Jun 9, 2019
Amazing customer service
Amazing customer service - extremely helpful, responsive and friendly. Will buy from here again.
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Ashlie R.
Jun 7, 2019
Great customer service 100%
I needed to change my shipping to expedited and they did it with no hesitation and quickly replied to me. I will continue to order through tastyganics they have it together.
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SY
Jun 5, 2019
I have been ordering from here for 2 months
I have been ordering from here for a few months but now my newborn had to change formulas as per doctor. I placed an order and the next day I emailed to canceled after dr’s visit and they said they can’t cancel because the order was sent out. I didn’t receive the order but they said they can’t refund because it was shipped. It’s unfair even though I still didn’t receive the order and it was over $300 order.
Response from TfoodgroupJun 6, 2019
We sincerely thank you for being a customer. Unfortunately, we can only cancel those orders that have not left our facilities yet. Once shipped we no longer have the opportunity to cancel. Since we ship out same or next day it leaves a small window for you to cancel the order but ensures it arrives as fast as possible. When it comes to returns we would never resell any baby formula if it was to be returned to us because we would not feel comfortable reselling returned formula to other parents, we take strict precautions in securely storing our inventory. If a box is returned to us we have no way to detect any tampering, so for the safety of the babies who depend on us, we do not accept returns.
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Elizabeth D.
Jun 4, 2019
Why?!
While the people who respond are nice. They don't understand what you write no matter how many times you reword it. This site also does not have any indication they are running low on their products/are out of formula. I would like to continue to do business with this company but just can not understand how communication could be so misunderstood? Product itself is good. Boxes a little banged up but doesn't effect the formula inside. Holle is a great formula. Just wish my request of the promised 5% off was refunded and not the $78 for the 3 boxes they did not deliver. Now I have to figure out a different place to purchase... again!
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Tristin A.
Jun 2, 2019
Super fast delivery
Super fast delivery! Customer service and products are amazing!
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