TfoodgroupFocusing on all natural, organic, and nutritious choices food choices
Tfoodgroup (tastyganics.com) has 75 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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ELMIRA J.
Given how time sensitive product shipping is, I chose tastyganics. Unfortunately, I was extremely disappointed when an item was back ordered and I had to wait an extra week for it and they refused to expedite it when It became available. This is the ONLY formula my baby takes and it was one hell of a week for me and her. I suggest you improve your customer service.
Samaneh T.
Whenever I order it says it will be delivered on day that is never delivered that day. It’s always one day after
Response from TfoodgroupJun 12, 2019
Hi Samaneh, I’ve checked on your order. You placed it on Sunday night and selected free shipping. Even with our free shipping option we try our best to get it to you as soon as possible! We shipped out first thing Monday morning 2 days later (Wednesday) it is delivered to you. Our shipping policy states free shipping takes anywhere from 3-5 business days.
SY
I have been ordering from here for a few months but now my newborn had to change formulas as per doctor. I placed an order and the next day I emailed to canceled after dr’s visit and they said they can’t cancel because the order was sent out. I didn’t receive the order but they said they can’t refund because it was shipped. It’s unfair even though I still didn’t receive the order and it was over $300 order.
Response from TfoodgroupJun 6, 2019
We sincerely thank you for being a customer. Unfortunately, we can only cancel those orders that have not left our facilities yet. Once shipped we no longer have the opportunity to cancel. Since we ship out same or next day it leaves a small window for you to cancel the order but ensures it arrives as fast as possible. When it comes to returns we would never resell any baby formula if it was to be returned to us because we would not feel comfortable reselling returned formula to other parents, we take strict precautions in securely storing our inventory. If a box is returned to us we have no way to detect any tampering, so for the safety of the babies who depend on us, we do not accept returns.
