TartanvibesclothingReviews of tartanvibesclothing.com

Je me suis senti abusé par ce site, qui affiche une adresse au Royaume-Uni laissant croire à une marque authentiquement britannique, alors qu’il s’agit en réalité d’une entreprise basée en Chine. Les produits reçus sont de qualité médiocre, bien loin de ce que laissent entendre le prix élevé et la présentation du site. Les photos mises en avant sont flatteuses et trompeuses, et le discours commercial insiste sur l’authenticité, l’héritage et la culture écossaise, alors qu’aucun de ces éléments ne se retrouve dans les articles livrés. Cette différence flagrante entre l’image projetée et la réalité des produits crée un profond sentiment de tromperie et d’induire volontairement le consommateur en erreur.

I ordered a short-sleeve shirt in my Clan Tartan and delivery took a long time due to Chinese manufacturing, but I loved the shirt. So I decided to buy one in the same size, but in the long-sleeve style. Somehow the XXL in long sleeve measured *3 INCHES SMALLER* in the chest than the short sleeve, and it was made from a very cheap, flimsy polyester material. After realizing it didn't fit and didn't feel good on my skin, I filed for a return/refund, which their site says they accept as long as it is in original packaging. But they refused to refund me because they list the dimensions of the shirt on their website. What kind of clothing company has a 3-inch variation in the same size products? How can you trust that company as a brand, when they charge a PREMIUM price, but don't adhere to standard manufacturing practices & don't honor their own return policy? They offered a partial refund after I kept pushing for it, but I refused. Why should I pay for a poorly made shirt that does not fit me?! I will never shop with them again. EDITED TO ADD: After offering me a 25%, 50%, and 60% refund (which I refused on principle), TartanVibes is now trying to have my TrustPilot review removed. This company is really shady, and should really spend more time fixing their terrible manufacturing and custom service practices instead of trying to silence their critics! EDIT #2: Upon further research I've discovered that Tartan Vibes, which claims to "celebrate Scotland’s rich heritage," has its main office in Hong Kong and its "Creative Office" in Vietnam. The address of their "UK Business Office" is just a rented meeting room. So what is their actual connection to Scotland?!?

Worst customer service ever. Tartan dresses arrived from overseas but were made from inferior, clingy fabric (not at all like fabric in photo). Implied tartan fabric from UK but comes from china. I was refused full refund and only offered 50 percent. I do not have faith that if I do pay to mail dresses back overseas I would receive any refund. Total waste of time and money. Insulting customer service emails and Deceptive advertising. Shame on Tartan Vibes!

Do not order from this company! Items are shipped from China and are very low quality. The tracking/shipping they use is extremely unreliable and they are not able to give you an answer on where your item(s) is. I questioned (around 9pm) where my item was because it said it was “out for delivery” all day. The person, who answered, had no idea and said it could be several more days and it was obvious English was not their first language. Just awful.

Fake photo crap from china.

The rug they sent me reminded me of a foam kitchen cleaning cloth with a pattern printed on one side. The website doesn't show the underside and the description is vague. (I was expecting something like a big printed doormat). When I sought to return it, they offered me a 40% refund, and I'd have to bear the shipping costs (which their email made clear can be 'high'). And they said shipping could take 2-3 months. It came direct from China. Their UK address turns out to be a PO box: a list of companies registered there has 1,324 entries. Some of the 5-star reviews include phrases like 'our products' and 'Our designs' - sounds like they were written by the company, not customers. Update: the address is 71-75 Shelton Street. Used by 85,000+ companies, according to an article in the Times dated 25/12/25.

I bought a bag at a cost of £32. It took weeks to arrive because it was shipped from China and when it finally did arrive it was a horrid plascticy crumpled poor quality bag worth less than £5. I asked for a refund and they offered me a 25% refund and to keep the bag. I said I had no interest in keeping that bag and I wanted a refund per s.14 of the Sale of Goods Act in the UK that says that merchandise has to be of "satisfactory quality". They refused, said it was difficult for them and made me a final offer of a 40% refund. Do not buy from these people. They do not abide by UK laws and seem to think that their company policy trumps the law. It does not.

Let the buyer beware ... this is a bogus company that spends lots of money on advertising, but very little on selling quality products. To put it shortly, this is a company that sells sub-standard merchandise for inflated prices, and then hides behind a very distrustful return policy. I received my item after waiting for a month, and it turns out to be something that you'd fine in a flea market that sells cheap junk. Upon requesting a refund, I was strongly told that you don't get one because you 'changed your mind.' I changed my mind because of the crap quality of what I received. They didn't care ... Please refrain from buying anything from these people.