Customer
They went above and beyond!
Had issues with an AAP-01 adapter that I purchased. The feed tube had a wide spot that caused bb's to jam up. I reached out to Tapp for tech support via their website but didn't hear back. After posting a review, they immediately responded and instructed me to reach out via social media. I messaged them on FB, and they responded within minutes, took my order number, and are shipping a replacement. I was only looking for tech support, and they are sending me a new unit. That's above and beyond! Thank you Tapp.
Response from Tapp AirsoftApr 1, 2024
Hello, We are sorry to hear this. We looked back through our emails and couldn’t find any contact from you. Did you try reaching out on social media @tappairsoft? Yes, before the 3D Printed adapters, making adapters for some platforms, such as the ATP, are tricky to do and require gasket sealer sometimes. We are sorry you were experiencing feeding issues with your AAP adapter and would’ve most likely shipped you a new one asap. Thank you,



