Order came in correct and delivered quickly. They kept me informed from time of order to delivery. Very professional.
Response from tansclub.comNov 5, 2025
Hello,
We appreciate you taking the time to submit a review. Your business is much appreciated and hope we can continue to serve you in the future.
Thank you from all of us at Tansclub.com
DH
Davit H.
just some thoughts
Hi, it's a good experience because you're all very helpful and we're able to get responses quickly.
Couple items to consider...
1) when ordering, there's no way to have a 0.00 charge when doing will-call. It always charges and then have to follow up and make sure the shipping charges weren't added to final cost.
2) some of the items (tote bags specifically) that are on your website and either no longer in stock, or it's limited and won't be available after being sold out. It would be helpful to know what inventory you actually have. Would probably be more efficient cause you wouldn't have people keep calling to see what you have.
3) There are a lot of low-tier tote bag options out there. Yet, every client I have that asks for a tote bag always want a heavier / better quality / canvas tote bag. There is the totebagfactory.com option but they are far and you guys are so much more convenient. It's just there aren't a lot of options when it comes to bags.
Response from tansclub.comNov 5, 2025
Hello Davit
Thank you for your honest feedback, we greatly appreciate you taking the time to do this. We will do our very best to answer all your questions.
1) when ordering, there's no way to have a 0.00 charge when doing will-call. It always charges and then have to follow up and make sure the shipping charges weren't added to final cost.
* We currently don't accept local pick ups as stated on our website, We appreciate the years of business we have doing together. We are currently making accommodations for you. We currently only take orders through our website and shipped through FedEx or USPS, therefore the order must be submitted as is and a note be entered in the comments box. Your card is not charged until the order has been completed, unfortunately, their no way around it. We manually remove the sales tax as we have your CA Resale number on file. We also remove the shipping fees and charge your card accordingly. When the order is picked up, the new invoice will reflect the correct amount.
2) some of the items (tote bags specifically) that are on your website and either no longer in stock, or it's limited and won't be available after being sold out. It would be helpful to know what inventory you actually have. Would probably be more efficient cause you wouldn't have people keep calling to see what you have.
*We are wholesaler and specialize in wholesale items and sales, Because of this, inventory changes everyday at a rapid pace, we are unable to guarantee availability. We strongly encourage our customers to please contact our customer service line to confirm availability before the order is placed. This will help us ensure that we can provide you with the item you need and or offer you an optional item in the real time. We can also offer you an update when the item will be back in stock.
3) There are a lot of low-tier tote bag options out there. Yet, every client I have that asks for a tote bag always want a heavier / better quality / canvas tote bag. There is the totebagfactory.com option but they are far and you guys are so much more convenient. It's just there aren't a lot of options when it comes to bags.
* We understand that their is many competitors in our industry, We currently do offer a variety of different styles, materials and colors options. The best we can offer is the currently quality and inventory we currently have. Our goal is to offer the best customer service, turn around times and honesty to our customers.
Again, we appreciate the time you have taken to write an honest review, you are welcome to contact me directly
Respectfully,
Tan's Club customer service team
FT
FRANCISCO T.
Great quality
Great quality, fast shipping.
Response from tansclub.comNov 5, 2025
Hello,
We appreciate you taking the time to submit a review. Your business is much appreciated and hope we can continue to serve you in the future.
Thank you from all of us at Tansclub.com
MS
Mary S.
Consistently ahead of time and very quality thick bags.
I love the quality canvas, XL size, and sturdy construction. Tan's Club's bags set my company's brand image a rung above the rest. We appreciate your continued commitment to quick-turnarounds and quality products!
Response from tansclub.comNov 5, 2025
Hello,
We appreciate you taking the time to submit a review. Your business is much appreciated and hope we can continue to serve you in the future.
Thank you from all of us at Tansclub.com
EC
Eric C.
Really fast delivery and high quality…
Really fast delivery and high quality product.
Response from tansclub.comNov 5, 2025
Hello,
We appreciate you taking the time to submit a review. Your business is much appreciated and hope we can continue to serve you in the future.
Thank you from all of us at Tansclub.com
JU
justo
Its easy to order from tans club
Its easy to order from tans club. I have been ordering from them for decades. I print on the bandanas and people have always loved them. they are thin and soft like a bandana is suppose to be and the cotton which i use exclusively is easy to print bleached designs on to.
Response from tansclub.comNov 5, 2025
Hello,
We appreciate you taking the time to submit a review. Your business is much appreciated and hope we can continue to serve you in the future.
Thank you from all of us at Tansclub.com
DD
Dorothy D.
Tans Club has always been easy to order…
Tans Club has always been easy to order from and I appreciate the value and the quality for the money.
Response from tansclub.comOct 20, 2025
Hello,
We appreciate you taking the time to submit a review. Your business is much appreciated and hope we can continue to serve you in the future.
Thank you from all of us at Tansclub.com
JR
Jeraul R.
Great company
Great company! I’ve been ordering for over ten years. They’re always helpful with ordering and have great products and pricing
Response from tansclub.comOct 20, 2025
Hello,
We appreciate you taking the time to submit a review. Your business is much appreciated and hope we can continue to serve you in the future.
Thank you from all of us at Tansclub.com