TangoReviews of tangocard.com

Trying to get a live person for assistance is a joke. Long wait times. I would not use them again.

For almost a year I have tried to get them to redeem my card, but no luck. I orinally tried to do an amount right off the bat from my card and it said "invalid", so I wrote them right away. They said they would see what happened. Instead of giving me the amount on the card, they subtracted the amount and said they sent it to me and I redeemed it. I showed them the evidence to the contrary, this went on for almost a year and they said they sent out the awarded amount and that was it. I wrote and wrote, finally after I told them to keep their money they said they would make it whole, but by then I didn't want to do business with this company. Even the second time they reissued some of the card to me, the site continued to say I had an invalid code. Mess! I'm going to tell my orgs which I sit on to not use this company.

Terrible, got a card for giving blood. Its useless. Tried at Kroger, then at Walgreens and it took the money out but no order went through. Money is back on, but can't get then on the phone to try and see why it will not work. Called left a msg also. But waited on line 5 minutes last time now 26 minutes for customer service. Not sure how long I have to wait for information?

I have terrible experience with tango card support. They gave me $240 and after it left with $65 suddenly all transactions got declined by the bank and card. When I complained they asked the proof of many sites for failed transactions I have submitted all of them. Again they sent me the list of 15-20 site and make the transactions on all of them and show the proof to them and most importantly they are not accepting the card is faulty. After some time they have stoped responding with out any resolution. This is kind of fraud. I am thinking to take a legal action against it. I have seen this service most pathatic

Crooks. Code issued by Microsoft, get this: We are having issues accessing your reward. We apologize for the inconvenience. Please try again later or visit help.tangocard.com. Tried six days in a row, they're clearly pocketing the money from Microsoft.

I subscribed to the internet company Starry during the beginning of the year 2022 and they sent me a Tango Gift Card of $150 Dollars through their service. Tango never sent us our gift card that the company sent to them to give it to us for our. Tango is making excuses that they sent us the gift card, but this is not true, they never sent us the card and we never used this gift card because we never received it. This is very wrong and dishonest on their part. They are using excuses for not giving us the gift card that we are entitled to. I will appreciate the help and cooperation of Trustpilot in order to resolve this matter.

I cannot get my security code to work to redeem a reward. I finally hung up after spending 45 minutes waiting for a customer service representative. I requested an email to help and never got one. This is one of the most horrible companies I have EVER dealt with.

Absolutely TERRIBLE. Received card in Feb, activated in April - expires 9/24. Have been keeping track of spend - I have $300 remaining. Went to use it - and the charge wont go through. The website states that there is NO WAY to check your balance unless you go back to the original email (which is in a now defunct email account). If you get one - I HIGHLY suggest using ALL the cash IMMEDIATELY. This is a complete rip off. And if you are thinking asbout gifting it to employees - I highly suggest not doing so. Complete theft.