TangoReviews of tangocard.com

Ordered a gift card through their service, but there was an error on their end during the order. The balance was supposed to be refunded to my account. It wasn't. When I contacted support, they said there was an error and the amount would be back in my account in a few days. It wasn't. When I contacted CS again, they said that the email with the certificate had already been sent out on March 19th. When I checked my account, the status had indeed changed, but said it was sent on the 16th, not the 19th. So that's fishy. Either way, no email came through in my spam, quarantine or anywhere. So they then resent it after I contacted them again. This time it went through, and I immediately went to redeem it but the code had already been redeemed somehow. They insist it must be someone who had access to my accounts (though no one does), not an error or fraud on their side. After multiple emails and requests for a phone call (which they wouldn't do), they decided they are only a third party and cannot help. And I'm out $350.

Filled out all the survey and was supposed to get an Amazon voucher. It did not work and support was not able to solve the case. First and last time I am using this service.

I got my card supposedly my Visa reward card through fetch rewards and I did everything it told me to do I got the numbers for the card and everything but it says I don't have a card nowhere no nowhere and somebody's going to pay me back and send me the $5 on a card or something because this ain't right I would not get no card from them because they don't honor what they say I cannot get nobody on the phone to talk to me about it I can't get nobody to email me anything so I would not mess with tango.com tango card.com

I went to purchase gift cards through Tango Card for a Taco Restaurant chain in my area. It turns out the cards I purchased were actually for a different restaurant of the same name that is not located in my area. I did not know this until after I made the purchase. A simple case of mistaken identity, but Tango Card would not work with me at all and would not let me exchange or cancel this order. This is the epitome of awful customer service, not working with me whatsoever. All Tango would have to do is cancel my mistaken order and offer a new one, but no they wouldn't bother working with a customer that had an issue.

Very very bad Customer service. They send money to a wrong PayPal account, that i have never provide. Told me it would be cancelled after 30 days. It haven't been. I have tried contact a numerous times, I either gets a standard answer, that do not adress the problem or no answer at all. I finally got angry an got an answer, now they can't help and there mistake are now mine an PayPals problem. I am very close to believe they are a big scam.

no customer service, inability to check balance or add to apple wallet...card stopped working with sizable funds remaining. Would not recommend this company to anyone.

I played games to earn money. I try to cash out but never was able to. I called them and they told me to wait for an email to get card. I never got it. They are not legit. I deleted the game!! I dont have time for nonsense!!

Got a gift card for completing a customer survey. Waited a week after claiming the reward for them to send me a redemption code. Called and had them resend it, twice, before they got it to the right email address. Had them on the phone while I redeemed it at Amazon, but when the balance wasn't applied to my Amazon account, their customer support person basically said "that's not our problem, that's between you and Amazon". He couldn't wait to get off the phone. Now I'm stuck trying to contact Amazon, and they really make it almost impossible to talk to a human.