TangoReviews of tangocard.com

4.2606 reviews
Administration & Services
4700 42nd ave sw, ste 430A, Seattle, Washington

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Tango

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About Tango

Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquisition to employee engagement. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their target audiences, maximizing impact and driving real business results.

Tango (tangocard.com) has 606 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: tangocard.com
Website: tangocard.com
Category: Administration & Services
Location: Seattle, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Tango reviews

Showing 442 reviews with 5 stars · Clear filters

CHARLETTE A.
Jun 17, 2025
THE PROCESS
I didn’t understand how to retrieve the Gift Cards. The Representative walked me through step-by-step and stayed on the phone with me while completed the process.
Response from TangoJun 18, 2025
Dear Charlette, Thank you so much for your kind words! We're thrilled to hear that our representative was able to guide you step-by-step and stay on the line to ensure everything went smoothly. Providing patient and thorough support is exactly what we strive for, and we’re so glad you had a positive experience retrieving your gift cards. Please don’t hesitate to reach out again if you ever need help in the future! Warm regards, Josh R. Tangocard.com
John V.
Jun 13, 2025
Great resolution to rebate problem, thanks.
After several emails back and forth, one phone call and all is well.
Response from TangoJun 15, 2025
Dear John, Thank you so much for your 5-star review! We're glad to hear that after several emails and a phone call, everything was resolved to your satisfaction. We truly appreciate your patience and the opportunity to assist you—we’re always here to help make things right. If you ever need anything in the future, don’t hesitate to reach out! Warm regards, Josh R. Tangocard.com
EP
Jun 12, 2025
I received my Reward Link through Tango...
…Just when I thought that things could not be better with the multitude of gift card selections from retailers, restaurants and other options available in receiving a Reward Link through Tango and TangoCard.com , Tango gives at least 1 “all-in-one” Reward Link option to select for ones who like a lot more variety in their purchases like myself. I just purchased major healthcare needs, and I also treated myself in purchasing rare, gourmet items which I can usually only find online sometimes (when available)! Thank you so much Tango and TangoCard.com because receiving a Reward Link is amazing!
Response from TangoJun 12, 2025
Hello, Thank you so much for your thoughtful and enthusiastic review! We're thrilled to hear how much you enjoy the wide variety of gift card options available through our Reward Links, especially the “all-in-one” selection that adds even more flexibility to your purchases. It’s wonderful to know you were able to cover essential healthcare needs and still treat yourself to some gourmet finds—exactly the kind of experience we hope to deliver. We truly appreciate your kind words and your continued support of Tango and TangoCard.com! Warm regards, Josh R. Tangocard.com
Jeff C.
Jun 10, 2025
Problem solved - courteous and knowledgeable service representative
The customer service representative that I spoke with was prompt, courteous and knowledgeable. I explained the problem to him and within a few minutes he was able to point in the right direction to fix the problem. He could not see a record of the card I was calling about so he directed me to the purchaser. I discussed the problem with the purchasing organization, and within five minutes my gift card appeared. No run-arounds, no long holds, just courteous, professional service.
Response from TangoJun 11, 2025
Hi Jeff, thank you so much for your kind words! We’re thrilled to hear that our customer service representative was able to assist you quickly and professionally. It’s great to know that you were pointed in the right direction and that the issue was resolved smoothly with the purchasing organization. We truly appreciate you taking the time to share your experience—it means a lot to our team! Warm regards, Josh R. Tangocard.com
Cherish L.
Jun 8, 2025
Customer Service A+
I had to end up calling customer service (for am issue that ended up being on my end). I am going to be honest. I did NOT want to call. I hate calling into online companies and prefer to chat if I can help it. But, Joel was extremely nice and very helpful. He was able to help me very quickly and made sure everything was good to go before we hung up. Thank you so much for your help!
Response from TangoJun 9, 2025
Dear Cherish, Thank you so much for your kind words and for taking the time to share your experience! We're so glad you reached out, even though calling wasn’t your preferred method—we completely understand that hesitation. It means a lot to hear that Joel was able to make the process smooth, helpful, and friendly for you. We’ll be sure to pass along your appreciation to him! If you ever need anything else, we're here for you—whether by phone or chat. Warm regards, Josh R. Tangocard.com
Monika S.
Jun 6, 2025
Ich hatte Probleme meinen Tangocard…
Ich hatte Probleme meinen Tangocard einzulösen es wurde von Seiten der Tangocard super gelöst.
Response from TangoJun 8, 2025
Vielen Dank für Ihre freundliche Bewertung! Es freut uns sehr zu hören, dass wir Ihnen bei der Einlösung Ihrer Tango Card behilflich sein konnten und Sie mit der Lösung zufrieden waren. Wir wissen, dass solche Situationen frustrierend sein können, und es ist schön zu wissen, dass unser Team Sie gut unterstützen konnte. Sollten Sie in Zukunft weitere Fragen oder Anliegen haben, stehen wir Ihnen jederzeit gerne zur Verfügung! Josh R. Tangocard.com
George M.
Jun 4, 2025
Great customer service
Great customer service
Response from TangoJun 4, 2025
Dear George, Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience with us. It means a lot to hear that our customer service made a great impression, and we’re so glad we could support you effectively. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thanks again for choosing Tango Card! Warm regards, Josh R. Tangocard.com
Jack V.
Jun 3, 2025
Lost reward, hopefully will be resolved.
Update: Both companies have reached out and are investigating the issue, which may be an honest mistake. I received an email from Tango for the $300 pre-paid card I was supposed to get for signing up with Kinetic/Windstream. Clicking the link brought me to tangocard.com, but they claim that my reward/gift had already been claimed hours earlier by someone at another email address that is definitely not one of mine and not the one that the email was sent to. I talked to someone with customer support and they asked me to get in touch with my ISP. They have not been able to help, but the original email with the redemption link came from tangocard.com. I'm not sure what happened but Tango obviously makes it easy for scammers or other parties to redeem rewards. There seems to be no verification that it is going to the proper person.
Response from TangoJun 4, 2025
Dear Jack, Thank you for sharing your experience—we're truly sorry to hear about the issue you encountered with your $300 reward card. We understand how concerning it must be to discover that your reward appears to have been claimed by someone else, especially when the redemption email came directly from us. We appreciate you speaking with our support team and understand that you've also reached out to your ISP without resolution. To investigate this further and help get to the bottom of what happened, we’ve requested more details via email from [email protected]. Please check your inbox when you have a moment so we can assist you directly. Warm regards, Josh R. Tangocard.com

TangoReviews of tangocard.com

About Tango

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TangoReviews of tangocard.com

Tango reviews

THE PROCESS

Great resolution to rebate problem, thanks.

I received my Reward Link through Tango...

Problem solved - courteous and knowledgeable service representative

Customer Service A+

Ich hatte Probleme meinen Tangocard…

Great customer service

Lost reward, hopefully will be resolved.

About Tango

About these reviews

More in Administration & Services, Washington

Content Growth Engine

Be Light Create LLC

ERC Legal Experts

Embleholics

Tango reviews

THE PROCESS

Great resolution to rebate problem, thanks.

I received my Reward Link through Tango...

Problem solved - courteous and knowledgeable service representative

Customer Service A+

Ich hatte Probleme meinen Tangocard…

Great customer service

Lost reward, hopefully will be resolved.