Annmarie M.
Account suspended, verification completed, but Tango won't answer my actual complaint
I have been extremely disappointed with Tango's handling of my account. My creator account, AngelDelight (@angeldelight-756439), was suspended, leaving approximately $40 of legitimate earnings inaccessible. I contacted Tango Support repeatedly asking why my account had been suspended, whether the suspension was temporary or permanent, how I could appeal it, and what would happen to my remaining earnings. Tango then asked me to complete identity verification. I fully cooperated and successfully completed the verification process. However, my account remains suspended. The frustrating part is that Tango has responded to me regarding verification, but my actual questions about the suspension and my earnings have repeatedly gone unanswered. I have contacted them several times over nearly a week without receiving a substantive answer. I am simply asking Tango to: • explain the reason for the suspension; • tell me whether it is temporary or permanent; • provide the appeal/restoration process; and • if my account cannot be restored, explain how I can access any legitimate earnings I am still entitled to receive. I have now formally escalated the matter to Tango's legal team because normal customer support has not resolved the issue. I hope Tango will finally address the actual issue rather than responding only to individual parts of my support requests.



