Tally's RanchReviews of tallysranch.com

Getting food was like pulling teeth from a conscious chicken. Although the customer service staff was nice, they could screw up a single car parade. I gave up, cancelled, & went with a different company. UPDATE: A very, very insistent man called me to tell me that they" had NEVER received a 1-star review before" and would not let me off the phone even though I told him several times that i interrupted a business call to take his call. He was far less interested in my issues than he was with the 1-star rating...perhaps some attention to what the customer tells you would help avoid this in the future. My issue was with what they sent me and how the communication was fouled up in the MULTITUDE of emails it took to accomplish one simple subscription order. I will own my part of the confusion (which was unsurprising considering there had to be a gazillion emails sent back and forth....) but I don't have the bandwidth to go through this over and over. I'm raising the review to a 3 star review because they at least followed up. The food they sent me before was not the problem - it was that they sent me a different food than what my dog liked rather than what they sent before that she DID like and then tried to blame me for their error. Not to mention that I ran out of food because they sent me the wrong food, forcing me to buy food from somebody else while they figured it out. We'll agree to disagree but caveat emptor!

CS responds quickly and willing to assist in any way possible. My dog is enjoying the food as well!

My picky eater really likes this food. The folks are great to talk with and do business with. I’m glad I found this dog food on Dog Food Advisor.

Best dog food ever according to my girls! They couldn’t wait for me to get the box open and immediately after serving them their dinner I knew I had to return to tally‘s ranch food! The folks at Talley‘s Ranch are extremely helpful and you can tell that they are grateful to get the next order and know that your dogs are getting a good balanced meal! I love the smaller bags it’s easier for me to pick up and I love seeing the vegetables in the food

We tried many different brands after finding out Dixie had allergies. Your brand was the one she liked the best. No starches or pea flour. Which she is allergic too. We have had less ear infections and the yeast problem seems to have cleared up! Thank you!

Our dogs love the food and treats and it makes me feel good knowing they are getting a high quality food. It has made a big difference in their coats and activity level (ages 14&17). Great food and a great company!

Timely delivery with informative emails advising when I will receive my next order.

Notified timely of the upcoming order, sufficient time to make changes, delivered when promised, and our dog loves it.