Trava HealthReviews of taketrava.com

Response from Trava HealthOct 9, 2025

Hi Maryellen, We completely understand your frustration and apologize for the continued confusion. We sent you an email directly with proof showing that your refund was issued through the dispute process. Please check your inbox for those details — it includes the documentation confirming that the refund was successfully processed back to your account. If you still have trouble accessing your portal or locating that email, please don’t hesitate to reach out and we’ll be happy to resend everything.

Response from Trava HealthSep 15, 2025

Hi Keith, We’re very sorry to hear about your concerns. We want to reassure you that all of our medications, including tirzepatide, are prescribed by licensed providers and compounded in FDA-registered, state-regulated pharmacies that follow strict quality and safety standards. We take patient care and medication integrity very seriously, and no products are ever prepared outside of these regulated facilities. We’d appreciate the chance to review your specific situation in more detail. Please reach out to our support team directly so we can address your concerns and provide clarity.

Response from Trava HealthSep 6, 2025

Hi, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet expectations. Our goal is always to provide both timely support and effective care, and we regret that you felt we fell short in those areas. We’d love the opportunity to learn more about your experience and see how we can better support you. Please reach out to us directly at [email protected], and our team will be happy to assist.

Response from Trava HealthSep 6, 2025

Hi Levi, We’re very sorry to hear about your experience and the frustration this caused. After reviewing your case, I can confirm that the billing issue has been resolved and your refund has been processed. You should no longer see any further charges moving forward. We truly regret the inconvenience and confusion and appreciate you bringing this to our attention so we could correct it. Your feedback helps us improve, and we hope to provide you with a much smoother experience in the future.

Response from Trava HealthSep 6, 2025

Hi Carsm, We’re very sorry for the delay with your order and the frustration it caused. Waiting over three weeks without shipping is not the level of service we aim to provide. We’re working on improvements to ensure a much faster experience moving forward, and we truly appreciate your feedback.

Response from Trava HealthSep 6, 2025

Hi Julie, We’re very sorry for the frustration you experienced and for not receiving the timely support you needed. To clarify, our doctors are real licensed providers, not bots, and we regret that your concerns were not addressed properly. We understand how important accurate dosing guidance is, and you should never have had to feel uncertain about your treatment. We’re reviewing this internally to ensure it does not happen again, and we’re committed to improving our response times so all patient questions are answered promptly and clearly. Thank you for bringing this to our attention.